Q3 NAMORC WFM Project Manager Starbucks- Infy Hubs

Infosys is seeking an WFM Project Manager with implementation experience. The position will primarily be responsible for providing solutions on the WFM from customers requirements. The selected candidate must be able to drive the ongoing implementation do the fi-gap analysis and provide solutions to the gaps along with being well versed on data extraction migration processes interface design and implementation life cycle of WFM.

Required Qualifications:

• Candidate must be located within commuting distance of Franklin TNRaleigh NC Indianapolis IN Phoenix AZ Richardson TX or Hartford CT or be willing to relocate to one of theseareas. This position may require travel in the US.

• Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

• 7years of Information Technology experience.

• Should be a subject matter expert with implementation experience in WFM

• 4 Years of experience in WFM implementations

• Should be able to understand business requirements and map them to proposed solutions/enhancements.

• Experience in testing and deployment of custom solutions for Workforce Management modules

• Experience in functional testing and coordinatingwith cross functional stakeholders for timely delivery of the solutions developed

• Onsite-Offshore communication and work management

• Experience leading super user training and supporting other training related activities

• Coordination experience with other tracks for delivery of end-to-end business processes

• Experience supporting data conversions for WFM data elements

• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Preferred Qualifications:

• Knowledge on best practices followed in Workforce Management able to give solutions/suggestions to the client

• Experience in WFM Module.
  

Along with competitive pay as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance

• Long-term/Short-term Disability

• Health and Dependent Care Reimbursement Accounts

• Insurance (Accident Critical Illness Hospital Indemnity Legal)

• 401(k) plan and contributions dependent on salary level

• Paid holidays plus Paid Time Off

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone email or face to face. Travel may be required as per the job requirements.

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Required Experience:

IC