Senior Consultant - Finance Operate - Senior Consultant - ServiceNow Platform Lead

Step into a role where you'll help shape the future of finance. As part of our Finance Transformation team, you'll collaborate with CFOs, finance leaders, and executive clients to solve their most complex challenges. Leveraging Deloitte's unmatched resources and deep industry insights, you'll deliver innovative, market-driven solutions that modernize finance functions, elevate performance, and drive meaningful organizational change. Join us to empower clients to become strategic business partners, manage risk, and unlock new levels of financial and operational excellence.

Recruiting for this role ends on 09/30/2026.

As a Senior Consultant and ServiceNow Platform Lead within our Finance Transformation Tech Enablement team, you will protect and advance the critical delivery infrastructure that powers Offering delivery portal. You will serve as the authoritative voice on ServiceNow architecture within the Tech Enablement team and advise on platform decisions independently.

Work You Will Do

Platform Architecture & Advisory

• Serve as the ServiceNow subject matter expert for the Finance Operate Platform, advising on architectural decisions across Offering delivery portal workflows, integrations, and configurations.
• Design and implement workflow orchestration, intake management, approval flows, exception handling, SLA tracking, and client governance capabilities on ServiceNow.
• Define and enforce modular, reusable workflow components, integration patterns, and configuration standards to accelerate future engagements.
• Partner with the onshore AI/Automation Architect and offshore ServiceNow Developer to align platform direction and deliver against the integration roadmap.

Build, Configuration & Quality

• Lead ServiceNow development and configuration for Offering delivery portal features, ensuring production-grade quality, security, and performance.
• Define non-functional requirements and validate compliance prior to releases.
• Establish development standards, peer review processes, and deployment controls for ServiceNow workstreams.

Integration & Data

• Design and implement integrations between ServiceNow and external Finance Operate systems, including ERP/subledger data feeds, accelerator outputs, and analytics platforms.
• Define data models, API contracts, and event-driven integration patterns aligned to platform architecture standards.

Stakeholder Engagement

• Provide technical guidance and independent architectural recommendations to senior team members and client stakeholders.
• Document platform designs, integration specifications, and technical decisions for audit readiness and operational continuity.
• Stay current on ServiceNow platform releases, capabilities, and emerging patterns relevant to Finance Operate delivery.

The team

Our Finance Operate offering provides ongoing operation of the Finance function as an extension of Deloitte's Finance Transformation Advise and Implement offering portfolio. The team works across finance strategy, process, operations, and technology to help organizations enable scalable finance outcomes. Professionals in this practice support delivery in complex environments while helping clients advance modernization across Finance Operate capabilities.

Qualifications

Required

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
• 4-6 years of experience in ServiceNow development and architecture, including hands-on configuration of complex workflows, integrations, and reporting.
• Demonstrated ability to design modular, reusable ServiceNow workflow components and integration patterns.
• Experience with ServiceNow APIs, integration frameworks, and data platform connectivity.
• Strong documentation and communication skills; ability to advise senior stakeholders independently.
• Familiarity with Agile delivery practices and engineering fundamentals (version control, testing, CI/CD).
• Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve
• Limited immigration sponsorship may be available

Preferred

• ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD).
• Experience implementing ServiceNow in a managed services or Finance Operate context.
• Knowledge of SLA management, operational dashboards, and client governance workflows.
• Familiarity with Finance process areas (Record-to-Report, Treasury, FP&A).

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,400 - 207,800.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.