Dispatcher

Mr. Rooter of Yavapai and Coconino
Camp Verde, AZ

Job Description

Job Description

Benefits:

  • 401(k) matching
  • Company parties
  • Health insurance
  • Paid time off
In 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers homes. At Mr. Rooter, we love what we do, and we believe in it. Its not just plumbing to us, but a philosophy applied to every area of our lives. Its just the plumbing thats made us famous.

As a Dispatcher, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling the dispatching for both Mr. Rooter and Aire Serv which includes 16 service professionals, 5 install teams, the hydroscrubbing, the duct cleaning and the septic pumping. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.

Specific Responsibilities:

  • Receive jobs and schedule them, confirm all appointments, resolve any scheduling conflicts in professional and courteous manner
  • Prioritize and coordinate the scheduling of services in the most efficient manner
  • Coordinate delays in schedule with customers and service technicians
  • Perform other duties as needed which may include cross-training in related positions
Job Requirements:

  • Minimum two years admin experience
  • Knowledge of area and strong verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive Attitude, having a calm demeanor in fast pace situations
  • Team player who can work independently
Benefits: Matching 401(K), Health Insurance, Paid Time Off, A Family oriented business

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

Posted 2026-03-16

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