Earth Station Operations Engineer

Job Description

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

The Earth Station Operations (ESO) department is responsible for providing the highest level of service to Dish customers through the maintenance, operations, and installation of a large-scale satellite uplink and downlink system. This is accomplished through systems monitoring, troubleshooting, and repair or replacement of Radio Frequency (RF) equipment using technical manuals, procedures and test equipment. All ESO personnel are expected to multi-task, react to system outages, pay attention to details, demonstrate good teamwork, and follow instructions. Written and verbal communications with internal departments and co-workers is essential to the performance of the team. Each member must have the ability to manage their own daily responsibilities and new tasks that arise in daily operations.

As an Earth Stations Operations Engineer, you will be crucial to ensuring the uninterrupted delivery of Dish Broadcast Center services. You will leverage your technical expertise to maintain, troubleshoot, and optimize our critical Earth Station infrastructure.

• Ensure Operational Excellence: Maintain continuous operation of Dish Broadcast Center services, providing exemplary support to all internal and external customers.
• Advanced Troubleshooting & Repair: Diagnose and resolve complex technical issues associated with satellite earth station equipment down to the component level, utilizing schematics, manuals, vendor support, and advanced test equipment (e.g., Spectrum Analyzers, Network Analyzers, Fiber-Optic test sets).
• System Maintenance & Optimization: Conduct routine inspections, perform preventive and corrective maintenance on a wide array of earth station equipment, including antenna systems, transmitters, frequency converters, and control systems.
• Infrastructure Design & Installation: Plan, design, and execute the installation of waveguide assemblies, fiber-optic systems, and cabling, ensuring high reliability through proper termination and soldering techniques.
• Technical Documentation & Compliance: Create and analyze technical drawings, procedures, and specifications to ensure all operations, installations, and maintenance activities adhere to established standards and regulatory requirements.
• Monitoring & Data Analysis: Configure and utilize monitoring and control systems as well as analytics and interactive visualization web tools to investigate issues, perform system administration tasks, and analyze trend data for proactive equipment health management. Employ Artificial Intelligence tools to effectively in troubleshooting and analysis.
• Mentorship & Training: Provide guidance, training, and mentorship to junior team members, developing comprehensive reference materials and contributing to the department's on-the-job training program. Administrative & Operational
• Support: Generate and process essential documentation (e.g., purchase orders, RMAs, maintenance tickets, Configuration Change Requests) and support shift operations, including acting as a shift supervisor in their absence.
• Safety & Compliance: Uphold a safe and healthy work environment by strictly adhering to all safety standards, procedures, and legal regulations.

Education and Experience:

• US citizenship or Permanent Legal Resident status
• BS in Technology, Engineering, or Mathematics or related field with 0-3+ years RF/advanced technical experience OR 9+ years RF/Advanced tech experience with a basic electronics course from a military or accredited technical school
• Ability to lift 75 pounds
• Ability to work at heights of up to 75 feet, climb vertical ladders up to 30 feet
• Must be able to stand, climb, walk, and reach while performing the duties of the job.
• Must be able to respond to audible and visual alarms and use handheld radios for communication
• Must have a valid state-issued Driver’s Licenses
• Shift work required - must be able to productively work in a fast paced 24x7x365 environment and on any shift - Days, Swings, Overnights. Occasional overtime is required

General & Soft Skills:

• Ability to promote a positive environment, demonstrate respect, clarify expectations, and keep commitments
• Ability to communicate system/equipment issues and provide updated statuses of system/equipment problems
• Ability to approach work with energy and determination
• Proven team player with strong customer service orientation
• Adaptability: Deals with ambiguity and adapts to uncertain or unexpected high-pressure situations in a calm and rational manner
• Ability to read, analyze and interpret documents such as operating manuals, instructions, procedures, and technical drawings
• Ability to prioritize in a fast-paced environment
• Ability to work effectively with cross-functional teams
• Experience with computers and computer software programs such as MS Outlook, Excel, Word, Visio, Access and PowerPoint
• Ability to safely and properly use hand/power tools
• Ability to characterize and define problems, collect data, establish facts and draw meaningful conclusions
• Ability to develop technical drawings of signal flow, antenna systems and equipment rack elevations

Visa sponsorship not available for this role

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.