Enterprise Applications and Operations Manager

Job Description

Job Description

SOAZ Posting ID # 7893 AZASRS - Enterprise Applications and Operations Manager (Local Only/Hybrid)

Contract to hire position

This posting will be closed on 8/22/2025 @ 3:00pm .

Must Haves:

• 5 years of demonstrated competent people management experience leading technical teams in a medium-large enterprise technology environment is required.

Description

-Day-to-day responsibilities are 60% people management/leadership, 40% hands-on technical.

-Lead, coach, and mentor to motivate staff and produce expected results.

-Manage and provide direction in support of business operations.

-Ensure that applications meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues.

-Review and analyze existing applications' effectiveness and efficiency and then develop strategies for improving or leveraging these systems.

-Manage assigned projects.

-Research and make recommendations on software products and services in support of procurement and development efforts.

-Evaluate, install, configure, test, deploy, and maintain applications, systems software, products, and/or enhancements to existing applications throughout the enterprise.

-Assist team with day-to-day hands-on technical and operational responsibilities.

-Coordinate feasibility studies for software and system products under consideration for purchase, and give advice based on findings.

-Collaborate with other IT teams, including Information Security, Service Desk, Quality Assurance, internal business areas, and external service providers to ensure a stable, secure, well-performing, and available infrastructure and applications environment.

-Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality.

-Negotiate contracts with software and service providers.

-Liaise with companys software suppliers for prompt resolution of any problems or emergencies.

-Maintain inventory of company software and systems assets and their corresponding contracts/agreements.

-Develop and communicate training and documentation for end users, hold clinics as necessary, and other user-related activities.

-Monitor, identify, and resolve complex infrastructure and application problems.

-Manage and remediate security vulnerabilities.

-Adhere to Incident, Problem, Configuration and Change Management processes and agreed-upon service levels.

KNOWLEDGE & EXPERIENCE

-Proven experience in overseeing the direction, implementation, and support of software solutions.

-Strong project management skills and/or substantial exposure to project-based work structures.

-Direct, hands-on experience with automated software management tools.

-Strong knowledge of multi-tiered applications, software quality assurance best practices, and methodologies, including automated SDLC pipelines.

-Must have: Experience with AWS Public Cloud Infrastructure including infrastructure as code (CloudFormation, CodeCommit, CodePipeline).

-Extensive experience with administering and maintaining core infrastructure and software applications. The following products are used within ASRS technology environment. Experience with these specific systems is not required; however, candidates must have experience managing similar environments.

-IBM FileNet

-Kofax (Tungsten Automation)

-Atlassian Jira, Jira Service Management, Confluence

-Fortra GoAnywhere Managed File Transfer (MFT)

-Public Key Infrastructure

-Microsoft Windows Server and client operating systems, Active Directory, Group Policy and other related technologies

-Linux Server operating systems

-Docker Containers and Kubernetes

-SolarWinds Network Monitoring and Alerting product suite

-Technically fluent in scripting languages, including Powershell to automate operational tasks and routines for efficiency and accuracy.

-Working knowledge of network and computer operating systems, including Windows and Linux.

-Excellent understanding of the organizations goals and objectives.

-Knowledge of applicable data security/privacy policies.

Required Skills

• Five years of demonstrated, competent people management experience leading technical teams in a medium-large enterprise technology environment is required. Please do not apply if you havent previously held technology-focused supervisory/management position(s).
• Experience with AWS Public Cloud Infrastructure
• Kubernetes

Preferred Skills

• Jira
• IBM FileNet
• Kofax
• Linux Server operating systems
• confluence
• Powershell