Regional Office Administrator AZ

Griswold Industries Dba Cla-Val
Phoenix, AZ

: Los solicitantes son considerados para puestos dentro de la empresa sin distinción de raza, color, credo, religión, sexo, orientación sexual, género, identidad y / o expresión de género, edad, origen nacional o ascendencia, discapacidad física o mental, estado militar o veterano protegido. , estado civil o parental, condición médica no relacionada con la capacidad de la persona para realizar el trabajo, embarazo, información genética, afiliación política, ciudadanía o cualquier otra base protegida por las leyes federales, estatales o locales. Cualquier oferta de empleo depende de la finalización exitosa de un examen de abuso de sustancias previo al empleo y el examen físico, la verificación de documentos relacionados con su derecho a trabajar en los Estados Unidos utilizando E-VERIFY y la finalización de los documentos de empleo requeridos GRISWOLD INDUSTRIES Regional Office Administrator-AZ Job Summary: Under minimal supervision, reviews contracts and purchase orders for compliance with written quotes; administers assigned customer contracts; responds to customer inquiries as appropriate; performs order entry and expediting of orders; ensures sales orders conform to purchase orders, engineering specifications, and quality standards; provides prices and delivery date in response to phone inquiries; and performs related duties as required. Reports to: District Sales Manager Examples of Duties and Responsibilities:
  • Establishes and directs Regional Sales Order and Marketing policies, procedures, and operations;
  • Answers phone and assist in gathering technical information and customer contact information;
  • Resolves administrative, technical, and customer problems;
  • Provides pricing and lead times in response to phone and email inquiries;
  • Quotes customers based on recommendations from supervisor or provided stock number;
  • Reviews Purchase Orders to ensure conformity to price, engineering specification, and quality standards;
  • Works within appropriate pricing policy and sales strategies, according to Company goals, on major and special projects;
  • Plans and executes all sales order activities necessary to interface with design engineers, specialists, customers, and users;
  • Inputs new orders and changes into system and notifies Corporate of changes;
  • Works within an established Region's operating goals;
  • Requests new and revised engineering drawing specifications as necessary;
  • Expedites existing orders and update estimated delivery information;
  • Drives orders by interacting with other departments such as Engineering, Production and Purchasing;
  • Provides engineering data sheets as requested by customers;
  • Completes returned goods authorizations and subsequent credit memos;
  • Works closely with our Factory Inside Sales group to ensure orders are procured by deadlines;
  • Participates from time to time as Company representative in market and trade shows and professional organizations;
  • Handles Field Service Dept. account set-up and billing;
  • Prepares repair order records and initiates billing of those repairs;
  • Interacts with departments in Costa Mesa such as Sales Order Dept., Engineering, Production Control and Purchasing regarding the status of customer orders;
  • Provides requested catalogs and product specifications; completes returned goods authorizations and subsequent credit memos;
  • May be required to move or deliver parts/valves as needed for daily operation;
  • Reads and follow company rules, policies, procedures, and safety guidelines;
  • Travel may be necessary for training and other job-related activities;
  • Regular punctuality, attendance, and absence reporting in conformance with company policies is essential to the successful performance of this position; and
  • Fully comply with company rules, policies, procedures, and safety guidelines to ensure safe and effective operations.
QUALIFICATIONS GUIDELINES: Any combination equivalent of, but not limited to, the following: Experience/Training/Education High School Diploma or equivalent required. Proficient in Microsoft Office. Experience in MRP2, Syteline, or APICS and training in computer order entry; inside sales practices and procedures preferably in a manufacturing environment. Knowledge/Skills/Abilities:
  • Skilled in the operation of computer hardware, office equipment, and software applications functions involving sales and order entry work;
  • Ability to be trained in company-related software systems (ex: Syteline, SharePoint, Shiva, Microsoft OneNote & Teams)
  • Ability to read and understand schematics, engineering drawings, bills of materials, and test reports;
  • Ability to read and interpret purchase orders and product specifications;
  • Ability to communicate and work cooperatively with others including co-workers and customers;
  • Ability to understand and follow instructions;
  • Ability to organize and complete assigned work as scheduled;
  • Ability to type 45+ wpm.
Physical Requirements:
  • Must be able to occasionally lift, move, or carry literature, materials, pilot controls and small valves weighing up to 10 pounds;
  • Ability to Input Data for extended periods of time during the workday;
  • Ability to operate office equipment such as computers, printers, filing cabinets, photocopiers and other office equipment, as applicable;
  • Ability to work (sit and/or stand) at a desk for a majority of the workday; walking and/or standing may be required for extended periods of time, but not typical;
  • Requires grasping, writing, sitting, standing, walking, repetitive motions, pulling, pushing, listening and hearing ability, and visual acuity;
  • Ability to perform essential functions of the job, as defined;
o Reasonable accommodations are provided upon request. Special Requirements: None Griswold Industries es un empleador que ofrece igualdad de oportunidades, ¡POR ELECCIÓN! El AAP VEVRAA de Griswold Industries está disponible para que cualquier empleado o solicitante de empleo lo inspeccione si lo solicita. • El AAP está disponible para inspección en la oficina de Recursos Humanos, ubicada en 860 W. 17th St, Costa Mesa, CA 92627, entre las 7:00 a.m. y las 2:00 p.m., de lunes a viernes, con la excepción de los días festivos y los períodos de cierre.

Posted 2026-07-05

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