High Performing Bilingual Collector
Job Description
Job Description
Benefits:
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Are you driven, persuasive, and passionate about achieving results?
Were looking for a high-performing Bilingual Collector who thrives in a fast-paced environment, knows how to connect with people, and takes pride in delivering excellent customer service while meeting collection goals. Key Responsibilities:
- Contact customers with past-due accounts in a professional, empathetic, and results-oriented manner.
- Negotiate payment arrangements while adhering to company policies and federal/state regulations.
- Document customer interactions and payment agreements accurately in the system.
- Collaborate with the credit and customer service teams to resolve customer concerns and minimize delinquency.
- Consistently meet or exceed collection targets, call volume, and follow-up goals.
- Bilingual (English/Spanish) Required.
- Proven experience in collections, accounts receivable, or a similar role.
- Strong negotiation and communication skills.
- Resilience, persistence, and a results-driven attitude.
- Ability to handle difficult conversations with professionalism and empathy.
- Detail-oriented with strong organizational and documentation skills.
- Basic computer skills and familiarity with CRM or collection software.
- Full Time
- $18 to $20 Hourly Base plus earned commission
- You can easily reach over 50k annual salary
- Flexible Schedule
- 8 Hour or 10 hour shifts
- Saturdays required
- On the job training
- Must be Bilingual - English / Spanish
- Must be 18 years old
- Must be able to work Saturdays
- Strong communication skills over the phone required
- Health Insurance, Dental / Vision
- Life Insurance
- Paid Vacation and Holidays
- Paid Personal / Sick Days
- Paid Training
- Generous Employee Discounts
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