ConvergeHEALTH - Expert Services Consultant-Innovation_Delivery_Transformation

As an Expert Services Consultant for MyRateFinder, you will play a hands-on role delivering and activating this solution within healthcare organizations. MyRateFinder is a differentiated analytics solution built on healthcare price transparency data - helping health plans and providers understand their market position, develop pricing strategies, and navigate an increasingly complex pricing transparency landscape.

In this role, you will work at the intersection of analytics, data and product operations, and client delivery - turning complex rate and market data into pricing decisions, payer contract strategies, and competitive intelligence that drive real operational impact. You'll lead delivery activities and work directly with clients; you'll also partner with Deloitte Consulting engagement teams where MyRateFinder is embedded as a core enabler within broader consulting initiatives; and you'll collaborate with product management and engineering teams to enhance MyRateFinder's capabilities based on what you see in the field.

This position is well suited for practitioners who enjoy hands-on analytical work, close collaboration with clients and colleagues, and translating data into action - specifically, helping healthcare organizations make confident decisions about pricing, market positioning, and payer dynamics - as you deepen healthcare operations and margin improvement domain expertise within a rapidly evolving analytics and AI-enabled product ecosystem serving a growing roster of health plan and provider clients.

Recruiting for this role ends on 06/02/2026.

Work you'll do
As an Expert Services Consultant on Converge for Healthcare's Expert Services team, you will be responsible for:

• Client facilitation & engagement. From kickoff and planning through data preparation, ongoing analytics and operationalization of MyRateFinder tool, work across subscription-based delivery and project-embedded Consulting engagements, serving as a trusted partner to clients and Deloitte teams to align priorities and maintain momentum.
• Data operation & delivery management. Manage end-to-end delivery from data ingestion through analytics-layer build, data sufficiency/quality validation, and dashboard development and UAT; oversee data operations and coordinate with offshore resources to triage data anomalies, improve data quality, streamline workflows, and improve data operation efficiency.
• Data validation, profiling & analysis. Collaborate with client teams to validate data completeness, quality, and accuracy; triage issues; and ensure analytical outputs are reliable, well understood, and decision-ready.
• Client enablement, training & customer success. Deliver client training across go-live and subsequent releases, guide onboarding of new users, and build relationships with end users to drive sustained adoption, value realization, and long-term customer success.
• Insight development & operational guidance. Apply healthcare reimbursement and rate negotiation domain knowledge (e.g., revenue cycle, payer provider contracting) to help stakeholders interpret analytics results and translate insights into actionable opportunities.
• Product collaboration & solution evolution. Contribute as a subject matter resource on MyRateFinder, partnering with delivery teams to provide product and engineering with voice-of-the-customer feedback, inform enhancements, define product enhancement requirement, and shape emerging GenAI- and agentic-based add-ons based on real delivery experience.

A strong successful candidate will possess these skills:

• Demonstrated exposure and understanding of healthcare claims and rate data analytics, contracting and reimbursement models (e.g., FFS for inpatient, outpatient, professional services; relevant coding systems - MS-DRG, CPT/HCPCS) between payer and providers-through health plan or provider-side analytics, consulting, technology-enabled delivery experience.
• Strong analytical capability, including the ability to understand, profile, validate, and work with large and complex datasets, and strong problem-solving skills with the ability to identify key issues, analyze patterns in data and clearly communicate findings and implications to a range of stakeholders
• Excellent ability to distill insights into a clear "so what" that informs decisions and action. Strong ability to interpret the data, understand what is important and how to collaborate with our clients to generate actional insights from the data
• Proficiency with analytics and data tools (e.g., SQL, business intelligence platforms, or similar technologies) and interest in applying these tools to real-world healthcare and operational challenges
• Strong written and verbal communication skills, including the ability to develop clear, concise materials (such as presentations, summaries, and documentation) and to present analyses and insights confidently to a range of audiences - from analysts and operational leaders to senior executives
• Ability to build and sustain effective working relationships with internal Deloitte teams and external client stakeholders - including managing workstreams, timelines, and expectations in predominantly virtual and distributed delivery environments
• A genuine interest in emerging technologies like advanced analytics, automation, and GenAI - and a disposition to actively explore how they can improve both healthcare operations and your own work
• Comfort operating in product-enabled or subscription-based delivery models, including sensitivity to client adoption, value realization, and ongoing engagement dynamics

The team
This role sits within the Converge for Healthcare Expert Services team, part of Deloitte Consulting's Innovation & Delivery Transformation (I&DT) practice. I&DT brings an engineering- and innovation-led mindset to how Deloitte builds, delivers, and scales technology-enabled solutions-organizing teams to move quickly from idea to implementation and operate effectively in a rapidly evolving, technology-driven market.

Converge for Healthcare is Deloitte's industry-focused asset studio for healthcare, responsible for developing and operating analytics, data, and AI-enabled products purpose-built for healthcare organizations. MyRateFinder product is a core focus of the Expert Services team supporting rate negotiation and contracting strategies between health plans and healthcare providers.

Expert Services practitioners operate at the intersection of healthcare domain expertise, client stakeholders, Deloitte Consulting engagement teams, and internal product, engineering, and data teams. In this role, you will work fluidly across these groups-sometimes partnering directly with clients, other times embedded alongside Consulting teams, and often coordinating closely with engineering and data partners-to ensure solutions are implemented effectively, adopted successfully, and continuously improved based on real-world delivery experience.

Qualifications

Required:

• Bachelor's degree from a top-tier institution in math, statistics, actuarial science, information systems/informatics, healthcare administration, or related field (advanced degree a plus)
• 3+ years of full-time experience in one or more of the following: data analytics or operations in healthcare organization (i.e. health plans, healthcare providers or healthcare solution organizations),
• Ability to travel 15%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 - $155,400.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: