Lead

About Williams-Sonoma DC

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma, Pottery Barn, and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online, and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.

Williams-Sonoma, Inc Supply Chain Overview

By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization.

• Over 4,000 Full-Time Associates across the Supply Chain.
• 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
• Large package/furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
• Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi
• Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture
• Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
• 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey

This Lead Merchandise Processor will be hands-on and people-focused to help support Operations Manager/General Operations Manager with leading, guiding, and directing a group of associates while ensuring that daily departmental goals are met through the Williams-Sonoma objectives in Safety, Service, Quality, and Cost in the assigned department.

The Lead position is located in Litchfield Park, AZ.

You'll be excited about this opportunity because you will:

• Lead daily start-up meetings, set clear goals, and align the team with service and performance expectations, monitor and report on operational metrics using WMOS, QlikView, Yardview, and CCUI.
• Work well with other department Leads/Operations Managers in assisting and trading resources and sharing business information throughout floor presence when necessary.
• Contribute to continuous improvement initiatives and department projects.
• Coach, train and direct a team of associates to achieve productivity, accuracy, and safety standards to provide customers with the ultimate delivery experience.
• Organize workflow and assign resources to meet deadlines and service level agreements.
• Communicate issues, escalate concerns, and partner with management to resolve challenges by providing feedback on productivity and quality-related performance.
• Conduct safety checks, promote safety awareness, and uphold a clean and organized work environment throughout the company.

Check out some of the required qualifications we are looking for in amazing candidates:

• High School Diploma or Equivalent.
• At least 1 year in a leadership role.
• Highly proficient with Microsoft Office Suite, especially Excel (including pivot tables).
• Strong communication and organizational skills with the ability to motivate others.
• Able to multi-task in a fast-paced environment and be extremely detailed on all written and verbal communications/documentations.
• Must be able to perform basic math skills (addition and subtraction).
• Able to take initiative and work with minimal direction.
• Have excellent attendance and commitment to teamwork, safety, and operational excellence.
• Available to work overtime and flexible schedules.
• Available to work in various departments and buildings as needed.
• Perform other warehouse duties as assigned.

We prefer some of these qualities as well:

• At least 1 year of work experience in high volume distribution, manufacturing or retail environment.
• Experience with Warehouse Management Systems.

Review these physical requirements, as they play a major part in this role:

• Able to bend, reach, squat, and climb stairs/ladders.
• Ability to climb stairs and/or walk 100% of the day.
• Ability to lift up to 75 pounds.

Our company benefits are second to none in the industry:

• Generous discount on all Williams-Sonoma, Inc. brand products.
• 401(k) plan and other investment opportunities.
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations).
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans, and Pet Insurance.
• For more information on our benefits offers, please visit MyWSIBenefits.com.
• To learn more about our Supply Chain culture and regional associate events, please visit: (Login credentials may be required).

EOE

Work Location: In person

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma. Pottery Barn and West Elm. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.