Administrative Assistant - Outpatient Mental Health Company

ABOUT NEW HORIZON COMMUNITY CARE (NHCC)

New Horizon Community Care (NHCC) is a non-profit agency specializing in outpatient behavioral health services, serving at-risk youth, teens, and adults all around the valley.

Established in 2001, NHCC has developed a programming structure that challenges, encourages, and empowers clients to enhance their self-esteem and modify their behaviors in order to become productive community members. Clients participate in activities, groups, and life lessons that help them assess their internal strengths, capabilities and improve decision-making skills.

Our agency proudly and productively works with everyone involved with each client's program. Our experienced staff guides each client in building a strong foundation to benefit them as they develop the skills to reach their fullest potential in an ever-changing and expanding world. Diversity and inclusion are foundational principles at New Horizon Community Care. We are committed to providing accessible, equitable, and culturally competent mental health care to individuals of all backgrounds and experiences.

Position Overview:

We are seeking a detail-oriented Administrative Team Member to join our Corporate Office team in Tempe. This role will provide administrative support across departments with a strong focus on assisting the admin team. The ideal candidate will have some knowledge of billing processes and auditing and be comfortable working in a fast-paced, team-oriented environment.

Key Responsibilities:

• Provide administrative support to billing, leadership, and program staff.
• Assist with paperwork compliance, audits, and reconciliations.
• Maintain accurate and organized documentation.
• Manage correspondence and assist with office operations.
• Collaborate with team members to ensure efficiency and accuracy in daily tasks.

Qualifications:

• Prior administrative experience preferred; healthcare/mental health setting preferred.
• Knowledge of medical billing, mental health compliance strongly preferred.
• Proficiency in Medical EHR systems.
• Strong organizational skills and attention to detail.
• Excellent communication and problem-solving abilities.
• Ability to work on-site at our Corporate Office in Tempe (this is not a remote position).

Schedule & Location:

• Full-time, Monday - Friday. (Hours 8 am - 5 pm)

• Corporate Office in Tempe, AZ.

Why Join Us?

• Be part of a mission-driven mental health organization.

• Collaborative, supportive workplace culture.

Must Haves:

• Must be at least 21 years of age.
• High school diploma or GED.
• Experience working in an Administrative Setting.
• Ability to complete criminal history self-disclosure affidavits and obtain an Arizona Department of Public Safety (DPS) unrestricted Level 1 Fingerprint Clearance Card (state and federal background checks required).
• Must pass a drug test and comply with NHCC's drug-free workplace policy.

*All positions at NHCC are safety-sensitive, as defined in ARS 23-439. Therefore, the company prohibits the use, sale, manufacture, distribution, or possession of alcohol, drugs, controlled substances, medical marijuana, or drug paraphernalia on any segments of the company premises, company-owned vehicles, or personal vehicles used for company business or parked on company property. NHCC is a drug-free zone with zero tolerance for violators.*

Salary:

• $18.00 - 21.00 per hour based on education and experience

Benefits:

• Medical Insurance - Fully company-paid plan after 30 days of employment, following the first of the month
• Dental Insurance
• Vision Insurance
• Short-Term/Long-Term Disability Insurance - Company Paid
• Life Insurance - Company Paid, with an option to contribute more
• Employee Assistance Program (EAP)
• Generous PTO (Paid Time Off) Policy
• Paid holidays
• 403 B Retirement plan with company contribution matching after one year
• Supplemental insurance stipends (ex. AFLAC or Assurity)

*APPLICANTS MUST ALSO BE ABLE TO COMPLETE CRIMINAL HISTORY SELF-DISCLOSURE AFFIDAVITS AND OBTAIN AN ARIZONA DEPARTMENT OF PUBLIC SAFETY (DPS) LEVEL 1 FINGERPRINT CLEARANCE CARD, WHICH INVOLVES A STATE AND FEDERAL CRIMINAL BACKGROUND CHECK. *

*All positions at NHCC are safety-sensitive, as defined in ARS 23-439. Therefore, the company prohibits the use, sale, manufacture, distribution, or possession of alcohol, drugs, controlled substances, medical marijuana, or drug paraphernalia on any and all segments of the company premises, company-owned vehicles, or personal vehicles used for company business or parked on company property. NHCC is a drug-free zone with zero tolerance for violators. *