Claims Specialist

In the maritime industry, where colossal ships dock, and millions of tons of cargo are moved with precision, it takes teams of dedicated individuals to keep global trade in motion. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations.

Dive into a career where your talents make an impact and help us steer the future of this vital sector. Every job function in our organization, whether it’s on the docks or behind the scenes in administrative roles, finance, payroll, or IT, has a significant impact on the national economy and critical supply chain operations.

Where the pulse of global trade meets the precision of maritime excellence, at Ports America, we don’t just move cargo; we drive the nation’s economic engine!

Essential Duties :

• Collect and distribute large volume of incoming mail
• Scan large volumes documents
• Indexing large volume of documents
• Managing Risk Support ticket system for incoming emails that includes incoming faxes and phone messages
• Process claims payments
• Providing reports based on requests
• New claim file intake and set up
• Completing first reports of injury and forwarding to appropriate recipients
• Update claim systems based on requests from internal and external customers
• Complete Department of Labor forms timely as requested
• Work with outside agencies based on requests
• Assist the Disbursements Analyst with payment batches
• Sorting and mailing special requests documents via UPS & USPS
• Screen new contact setups with current applications
• Other duties as assigned.

Minimum Requirements:

• Minimum of a high school diploma or GED equivalent
• 2+ year general office background

Knowledge, Skills & Abilities:

• Proficiency in Microsoft office
• Excellent communication skills both verbal and written
• Well organized, high attention to detail
• Critical thinking skills
• Ability to work efficiently and resourcefully with minimal supervision.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization.

Ports America is an Equal Opportunity Employer welcoming diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.