Quality Assurance Lead - Financial Services Office - Senior Manager - Multiple Positions - 1685483

EY
Phoenix, AZ
Fri, 02/20/2026 - 01:15

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Quality Assurance Lead - Financial Services Office - Senior Manager - Multiple Positions - 1685483, Ernst & Young U.S. LLP, Phoenix, AZ.

Assist large domestic and global financial institutions, broker-dealers, foreign banking organizations, asset management firms and insurance companies with IT Quality Transformation & Application Test Delivery challenges. Plan and execute software system testing (manual and automatic testing). Lead testing efforts across large transformation teams and programs. Work with clients to drive transformational change in the way they deliver application testing services in their organizations. Lead and define the test strategy, planning, and implementing quality assurance for large complex projects. Coach team members with a goal of fostering an innovative and inclusive team-oriented work environment. Share knowledge and develop engagement tools and enablers to build capability for the practice. Evaluate and report on the quality assurance and testing process, make recommendations to improve software / systems / solution / product design based on quality testing results. Provide expertise and makes recommendations on test automation methodologies and relevant supporting processes, including documentation requirements.

Lead and direct teams of professionals with diverse skills and backgrounds by providing constructive on-the-job feedback/coaching to team members. Develop and maintain long-term client relationships and networks. Manage risk in the delivery of quality client services.

Full time employment, Monday – Friday, 40 hours per week, 8:30 am – 5:30 pm.

MINIMUM REQUIREMENTS:

Must have a Bachelor’s degree in Computer Science, Engineering, Business, Management Information Systems, Finance, or a related field and 8 years of work experience (of which 5 years must be progressive, post-baccalaureate work experience). Alternatively, will accept a Master’s degree in Computer Science, Engineering, Business, Management Information Systems, Finance, or a related field and 7 years of work experience.

Must have 6 years of experience in the software quality assurance and testing, including at least 5 years managing testing teams.

Must have 3 years of experience in building, managing, and identifying executive level relationships.

Must have 4 years of experience leading the design and development of the test automation frameworks.

Must have 7 years of testing experience within the Financial services industry in one or combination of any of the following: Capital Markets, Wealth and Investment Management, Banking, Mortgage, Finance Risk and Compliance, and/or Insurance.

Must have 7 years of technical competency experience with one or a combination of any of the following:
• Test Strategy & Operating Model Development,
• Testing Center of Excellence/IT Transformation Program Management,
• Test Automation Framework Architecture,
• Agile Test Management,
• User Acceptance Test Coordination,
• IT Organizational Change Management,
• Performance Testing Program Management,
• Customer Relationship Management,
• Enterprise Resource Planning,
• Enterprise Data Management,
• IT Life cycle Management
• IT Delivery Management, and/or
• Executive Reporting.

Must have 5 years of test program or project management experience, including scope, timing, resource allocation and performance.

Must have 6 years of experience with test management tools including with one or a combination of the following: JIRA and/or HP ALM.

Must have 3 years of experience in business development activities, including identifying opportunities, writing client proposals, and responding to RFPs.

Requires travel up to 80%, of which 10% may be international, to serve client needs.

Employer will accept any suitable combination of education, training, or experience.

Please apply on-line at ey.com/en_us/careers and click on "Careers - Job Search”, “See All", then “Experienced Professionals” (Job Number - 1685483).

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary for this job is $224,880.00 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.
EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

For those living in California, please click here for additional information.


EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 

EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY’s Talent Shared Services Team or email SSC Customer Support at [email protected] .

This particular position at Ernst & Young in the United States requires the qualified candidate to be a "United States worker" as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a "U.S. worker".

Posted 2026-02-20

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