Underwriter III

Job Description

Chase Auto is a leading provider of auto financing with a portfolio of more than $80 billion in assets and relationships with 75% of U.S. franchised automotive dealers. The business is part of the JPMorgan Chase franchise and serves auto dealers, consumers, and vehicle manufacturers. It offers a range of products and services to meet the financial needs of its clients from retail lending, captive financing, and floorplan products to cash management, private banking, and payment processing.

As an Underwriter III in auto finance, you will review policy and/or pricing exceptions and assist in daily operations. You'll structure decisions to maximize profit and enhance relationships. You'll also decision automobile applications submitted by our clients, placing an emphasis on response time, quantity of applications processed, and quality of applications approved. You'll meet or exceed agreed upon targets for return on equity (ROE), volume, conversion ratios, and other business metrics. You'll also initiate sales calls via telephone, and where appropriate, prepare written follow-up. Additionally, you'll provide prompt, accurate responses to all internal and external customer inquiries.

Job responsibilities

• Review credit applications and render the appropriate credit decision within credit policy requirements and in compliance with all regulations
• Review policy and/or pricing exceptions and assist in daily operations
• Structure decisions to maximize profit and enhance relationships
• Decision automobile applications submitted by our clients, placing an emphasis on response time, quantity of applications processed, and quality of applications approved
• Meet or exceed agreed upon targets for return on equity (ROE), volume, conversion ratios, and other business metrics
• Initiate sales calls via telephone, and where appropriate, prepare written follow-up
• Provide prompt, accurate responses to all internal and external customer inquiries

Required qualifications, capabilities and skills

• 5+ years of credit experience, with Auto Finance experience
• Experience reviewing credit bureau reports 
• Highly skilled in credit decisioning, solid understanding of consumer credit and applicable federal and state regulations relative to consumer lending
• Comprehensive knowledge of indirect loan and lease programs, bank products, and services
• Expert knowledge of credit philosophy and policies, loan documentation, and related legal issues.
• Thorough knowledge of the Bank's policies and procedures, as well as its products and their inherent risks.
• Superior analytical skills supported by excellent written and verbal communication skills.
• Results-oriented with a high level of personal initiative and proven leadership ability

Preferred qualifications, capabilities and skills

• Sales experience
• Demonstrated judgment and ability to act decisively

This is a hybrid role with reporting site Tempe AZ part of the work week. Hours are rotating – 9am-6pm, 10am-7pm and/or 11am-8pm Monday through Friday. There will be a Saturday rotation – when a week includes a Saturday, there is a comp day earlier in that same week to account for 40-hour work week.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

When it comes to buying a vehicle or refinancing an existing car loan, many customers turn to Chase to help. Our auto lending services are constantly evolving and incorporating the latest technology to help match car buyers with dealers, provide competitive financing options and ease loan management.