Experienced Automotive Parts Counterperson

Job Description

Job Description

Located in the beautiful Verde Valley town of Cottonwood, Arizona—nestled right between Flagstaff and Prescott—our dealership offers the perfect blend of amazing weather, a vibrant small-town family atmosphere, and a close-knit community. We deeply value work-life balance and are fully committed to helping our employees grow. You will have the direct support of our ownership and management teams to advance your career and achieve your professional goals.

What We Offer

• Competitive Pay: Comprehensive and rewarding pay plan based on experience.
• Work-Life Balance: Stable Monday through Friday schedule to promote family time and personal well-being.
• Health & Wellness: Comprehensive health and dental insurance plans.
• Paid Time Off: Paid holidays, accrued vacation time, and paid time off (PTO).
• Employee Perks: Generous discounts on new and used vehicles, as well as automotive parts and service.
• Career Growth: Hands-on training and clear pathways into management or specialized roles.

Key Responsibilities

• Assist retail customers, wholesale accounts, and internal service technicians with automotive parts requests.
• Identify, locate, and order the correct parts using electronic parts catalogs and inventory systems.
• Maintain a clean, organized, and accurately tracked parts department inventory.
• Process returns, core credits, and incoming shipments efficiently.
• Provide friendly, knowledgeable, and professional customer service over the phone and at the counter.

Qualifications & Skills

• Experience: Proven experience working as an automotive parts counterperson is required.
• Brand Knowledge: Chevrolet or GM experience is helpful and preferred, but not required.
• Technical Skills: Proficiency with electronic parts catalogs (EPC) and dealership management systems (DMS) is a plus.
• Communication: Strong communication skills with a focus on teamwork and customer satisfaction.
• Reliability: Dependable work ethic with the ability to thrive in a fast-paced environment.