Part Time Customer Service Reservation Agent

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Location: 1375 N. Arizona Ave, Chandler, Arizona 85225 United States of America

We are looking for Moonlighters - Are you looking for a 2nd job, extra income or just a part time opportunity, join our TEAM!

Available Part Time 15/25 hours per week, ONLY!

As a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.

Reservation Manager Agent Responsibilities:

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company's U-Box portable storage product.

Minimum Qualifications:

• High school diploma or equivalent
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
• Proficient in customer service, time management and multitasking
• Weekends and Holidays are required/Open availabilty 10AM-7PM.
• Part Time - 15-25 hours per week.
• In Person / Not Remote

Students, Veterans, Military, Military spouses are encouraged to apply!

Nicotine Policy: U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

**If this all works for you, and you are NOT a Nicotine user... please apply!

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Weekly day range:

• Weekends as needed

Work setting:

• In-person

Application Question(s):

• Hi, this is a Part Time opportunity, 15 to 25 hours per week, weekend and Holidays are required. Will this work for you?

Experience:

• Customer service: 1 year (Required)
• Customer support: 1 year (Required)
• Phone etiquette: 1 year (Required)

Work Location: In person