Technical Writer (Tolleson)
Summary:
Support documentation of SOPs and work instructions for SAP-enabled business processes across Supply Chain, Warehouse, and Manufacturing operations. Partner with Value Stream Leads, SMEs, and project teams to capture and document processes in a clear, consistent format.
Responsibilities:
- Document SOPs, work instructions, and process guides
- Capture process flows, roles, decision points, exceptions, and controls
- Translate operational and system processes into user-ready documentation
- Participate in walkthroughs, workshops, and working sessions
- Review and revise documentation based on feedback
- Maintain documentation consistency and version control
- Support documentation for UAT, training, and go-live
Required:
- 3+ years in technical writing / SOP / process documentation
- Experience in Supply Chain, Warehouse, or Manufacturing environments
- Strong understanding of workflows and documentation practices
- Strong written communication and attention to detail
- Proficiency in MS Word, Excel, PowerPoint (Visio preferred)
- Ability to manage multiple priorities independently
Education:
- Associate’s Degree (minimum)
- Bachelor’s Degree preferred
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