Compliance Specialist - Remote - HSLI

Job Description

Job Description

GENERAL STATEMENT OF DUTIES

This position provides contract compliance tracking and transitional support for new and existing health system clients, which includes the diligent tracking and retainment of all minutes and project work in accordance with external contracts. The role requires handling confidential and time-sensitive material, often demanding the exercise of independent judgement and a high degree of creativity and latitude to achieve objectives. This dynamic environment requires flexibility and proactive engagement to ensure comprehensive client support and compliance adherence.

ESSENTIAL FUNCTIONS

• Attend, take meeting minutes, record and track action items for routine Hospital Service Line meetings.
• Manages the organization and clerical review of all HSLI compliance documents for the corporation, including identifying and organizing documentation for contract compliance and reviews, requiring attention to detail.
• Works collaboratively with outside organizations to provide materials and instruction, including onboarding education and ongoing technical support, related to program and contract compliance.
• Proactively identifies potential compliance deficiencies or systemic weaknesses, escalating significant issues to leadership and contributing to the development and implementation of timely corrective actions in alignment with organizational policies and regulatory requirements.
• Monitors the status of outstanding action items and assignment of projects for current health system integration engagements, anticipating needs by gathering records, reports, correspondence and other specific information.
• Develops and maintains process and procedural information related to program and contract compliance.
• May assist in the organization, scheduling and preparation of agenda for program meetings.
• Prepares various documents, including compliance review summary documents and reports in accordance with policies and procedures.
• Assists with Quality Assurance projects and initiatives.
• Special projects as assigned.

EDUCATION

• High school diploma/GED or equivalent working knowledge preferred.
• Associate degree preferred but not required.

EXPERIENCE

• Minimum two years of administrative experience.
• Prior experience in healthcare preferred but not required
• Must be able to communicate effectively with physicians’ staff, and existing or future clients.

KNOWLEDGE

• Organizational policies, procedures, and systems.
• Office management techniques and practices.
• Computer systems and software (i.e. Word, Excel, PowerPoint).
• Grammar, spelling, and punctuation in order to compose correspondence and meeting minutes.
• Legal terminology and principles.

SKILLS

• Taking meeting minutes.
• Using computer programs to produce necessary reports.
• Organizing and prioritizing the daily workload, and multi-tasking.
• Dealing with multiple interruptions.
• Written and verbal communication skills.
• Organized and efficient work style, attention to detail, and ability to work under pressure and adhere to deadlines
• Effective communicator and writer, and strong project management/priority management.
• Proficiency in Outlook, Word, PowerPoint, Planner, One Drive, OneNote, Copilot, Excel, specifically graph and chart design.

ABILITIES

• Establish working relationships with providers, staff, and clients.
• Clearly communicate and present information to various levels of management.
• Identify compliance deficiencies and/or systemic weaknesses and implement timely corrective action.
• Maintain strict patient confidentiality.
• Work under pressure, communicate and present information.
• Establish priorities and coordinate work activities.
• Exercise initiative, problem-solving, and decision-making.
• Review legal documents for understanding and accuracy.
• Present and articulate analysis and findings to multiple stakeholders.
• Identify issues and recommend solutions, organize and analyze information.
• Work well under pressure and meet competing deadlines.
• Adapt to dynamic work demands, including flexibility to work outside standard business hours and effectively collaborate across multiple time zone.

ENVIRONMENTAL WORKING CONDITIONS

• Normal office environment.

PHYSICAL/MENTAL DEMANDS

• Requires sitting and standing associated with a normal office environment
• Some bending and stretching required
• Manual dexterity using a calculator and computer keyboard

ORGANIZATIONAL REQUIREMENTS

• HOPCo Mission, Vision, and Values must be acknowledged and adhered to
• Performs all functions according to established policies, procedures, and regulations, including confidential matters, in the applicable professional standard in accordance with organizational policies and procedures