Bike Patrol Officer
- Responsible for the protection of Tohono O'odham Gaming Enterprise assets
- Prepares and submits reports as required, including patrol log
- Patrols the casino parking areas
- Patrols the parking areas for any suspicious activities
- Inspects bicycle before heading out to include: tire pressure, brakes and chain to ensure safe operation
- Confers with management on any detection of infringements or situations worthy of investigation
- Calls for tow trucks or taxis as required
- During patrol looks for pets or minors left in vehicles
- Circulates amongst vehicles to ensure safety of outside premises and vehicles by being visible
- Cooperates with all Law Enforcement Agencies in apprehending anyone involved in criminal activity
- Observes guests to prevent intoxicated guests from driving off the property
- Ensure Compliance with all state, Tohono O'odham Gaming Enterprise and Tohono O'odham Gaming Office Tribal Gaming Regulations
- Ensures compliance with departmental standard operating procedural manuals and casino policy manual
- Ensures departmental daily records are accurate and maintained
- Provides First Aid/CPR until advanced care arrives
- May be assigned the duties of a Security Officer occasionally
- Maintains a good communication with team members and maintains a positive and professional work environment
- Contributes to a team effort and accomplishes related results as required
- Performs outstanding internal and external guest service by interacting and assisting guests and team members
- Ensures compliance with all Tohono O'odham Gaming Enterprise policies and procedures, including Internal Controls (ICs) and Minimum Internal Control Standards (MICS)
- Performs other duties as required or directed
- Knowledge of safety operations and procedures, safety methods and practices, and public/customer service skills in a casino environment.
- Knowledge of applicable federal, state, county, and local laws, regulations, and requirements.
- Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
- Knowledge of Basic Computer and Keyboarding skills.
- Ability to ride a bicycle 10-20 miles a day and complete basic bike officers training class.
- Ability to communicate, read, and write clearly in basic English.
- Ability to demonstrate outstanding guest service at all times.
- Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with team members at all levels.
- Ability to follow instructions in verbal and written format.
- Ability to demonstrate moral character, honesty, tact, fairness, lack of prejudice and desire to help when dealing with people.
- Ability to analyze situations and adopt appropriate courses of action.
- Ability to exercise independent judgment.
- Ability to work extended hours and various work schedules.
- Ability to perform in a professional appearance and manner.
- Ability to maintain a clean driving record.
- Ability to use good judgment and foresight.
- Ability to obtain and maintain CPR certification.
- Ability to work outside during all weather conditions.
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