Sr. Director of Merchandising (Phoenix)

PetSmart
Phoenix, AZ
About the Team

It's no surprise people are passionate about the health and happiness of their pet and our Merchandising (buying) team is no different. When it comes to the products and solutions in our stores, our incredible teams of merchandising associates have everything covered from head to tail! From keeping up with the top trends to developing new, innovative solutions, our buyers help ensure every pet parent can find exactly what their pet needs at PetSmart. Join our team and show your love for pets by creating products as special as pets themselves!


About the Location

Collaborative Work Environment
At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote flex day (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.


About the Job

The Sr. Director of Merchandising is a key leader in the Merchandising Buying team that oversees all aspects of an assigned category. This leader is accountable for the creation and execution of comprehensive strategies both near and long term that ensures the achievement of company business goals. Strategies should cross assortment, in store and online merchandising, promotions, and go to market activities, and should incorporate robust knowledge of the customer, competitors, and category trends. The Sr. Director of Merchandising leads a team of merchants who are responsible for department level strategies including product creation, merchandising, and promotion.

As a competitive leader in retail, this role leads buying teams to continually identify business opportunities and trends, understand competitive landscape, maximize assortment, and generate business analysis to achieve continued growth, forward looking plans, and profitability. This role works collaboratively across the organization to champion support for team initiatives in order to maximize the impact of their strategy.

Responsibilities:

  • Leads a team responsible for the assigned categories; Indirectly lead and partner with Planning and Allocation teams.
  • Creates and rolls out strategy with full accountability for assigned categories ensuring that the sales and margin results achieve financial and strategic goals of the Company.
  • Ensures partnership and collaboration with Merchandise Planning and Allocation, Product Development, Store Operations, Digital, Marketing and vendor community.
  • Moves the business forward with a sense of urgency by leveraging and integrating business analysis to track sales, identify key trends and maximize opportunities in the assortment.
  • Responsible for vendor relationships including annual negotiations to secure financial and business support.
  • Accountable for the skill development and career growth of the team.

Qualifications

  • Bachelor Degree, MBA preferred.
  • 8-10 years experience in Buying/Planning roles, with increasing levels of leadership experience. Retail experience required.
  • Proven ability and experience in evaluating analytics and applying to business decision making.
  • Proven track record of identifying opportunities and achieving sales and margin metrics.
  • Proven strategic, customer focused, analytical, management, and financial skills.


Additional Job Considerations

  • This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients.
  • Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results.
  • On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.

* This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position.


About the Culture

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.

Were more than a workplace, were Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do whats right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? Wed still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet-friendly environment , bring your pets to work and enjoy the on-site dog park!
  • On-Site Events & Adoptions , enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
  • Top Dog gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
  • Sit & Stay Caf serving fresh breakfast and lunch options, snacks, & more
  • Lil Paws NAEYC-accredited onsite childcare facility providing high-quality early education
  • Paid Volunteer Opportunities to spend time doing good for causes close to heart
  • Print Center and Business Services , Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other lega]]> <

Posted 2026-01-09

Recommended Jobs

Air Craft Painter

GAL AeroStaff
Tucson, AZ

GAL AeroStaff Ltd. is an aerospace staffing is a company specializing in temporary and permanent staffing for general and technical positions the aviation and aerospace industry. In keeping with t…

View Details
Posted 2025-12-10

Electrical Foreman - Commercial & Industrial

CoolSys
Phoenix, AZ

Overview: WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Gr…

View Details
Posted 2025-12-31

KaiPod Learning Coach IN PERSON (6th - 12th grade, educator) 25-26 SY

KaiPod Learning
Scottsdale, AZ

This position is for 25-26 SY. About KaiPod Learning KaiPod Learning brings together small groups (pods) of 10–12 students who live nearby and are enrolled in online or homeschool programs. We…

View Details
Posted 2026-01-01

Hospitalist Opportunities with a Top 5 Health System- Phoenix Metro

Phoenix, AZ

Physician - Hospitalist Job in Phoenix, AZ Banner Health offers Hospitalists both the stability and success that comes with exploring all of the diverse clinical practice settings available to you…

View Details
Posted 2025-09-25

Sales Representative - Pure Choice Apparel

The Officer Tatum LLC
Scottsdale, AZ

About Us Pure Choice Apparel is a rapidly growing print and apparel company serving influencers, nonprofits, production studios, and brands across the nation. We've generated nearly $1M in our s…

View Details
Posted 2025-10-01

Busser/Food Runner

Trevor's Liquor
Phoenix, AZ

Trevor's is seeking a Busser/Food Runner to join our team. The ideal candidate will have a passion for hospitality and customer service, and will be able to communicate effectively with kitchen staff…

View Details
Posted 2025-09-14

Structural Steel Project Manager

MMI Industrial & Steel
Mesa, AZ

Structural Steel Project Manager The Structural Steel Project Manager is responsible for leading and managing structural and architectural steel projects from kickoff through completion, ensuring pr…

View Details
Posted 2025-10-16

Assistant Store Manager I

Scottsdale, AZ

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful thing…

View Details
Posted 2025-12-22

Courier/Independent contractor

Ameriship Parcel Delivery
Tucson, AZ

STAT Overnight Delivery is a medical overnight and courier delivery service in Texas, Oklahoma, Arizona, Missouri, Kansas, Florida, Colorado, Georgia and Illinois. We are the leader in Texas for phar…

View Details
Posted 2025-12-04