- Assistant Director of Food & Beverage - Westin Tempe

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Description

The Westin Tempe is looking for a FT - Assistant Director of Food & Beverage to join our amazing Team!

• Hours/Shifts - open availability - including weekends and holidays**
• Summary of Benefits**

Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels

Flexible Schedules

Career Growth & Development

Insurance Benefit Available for both Full Time and Part Time Team Members

401k Plan and Company Match Program

Vacation Pay / Sick Pay – Full Time and Part Time Team Members

Holiday Pay – Full Time Team Members

Amazing Recognition Programs/Giving Back – Community Outreach

Tuition Reimbursement

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

An Assistant Director of F&B takes part in servicing our guests around our beautiful Hotel and you'll be part of a great team of helpful people who are passionate about delivering exceptional service. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction.

As the Assistant Director of Food & Beverage, you will play a pivotal role in overseeing the diverse and dynamic food and beverage operations of our hotel. With multiple venues ranging from the hotel’s coffee shop to dining, your leadership will ensure exceptional experiences across all outlets. Collaborating closely with the Director of Food & Beverage, you will drive strategic initiatives, keep high service standards, and improve financial performance.

• This position will primarily involve evening shifts to manage the hotel’s operations during peak hours.
• Flexibility to work weekends and holidays as required by the hotel's operational needs.
• Occasional travel between hotel locations may be necessary.

Experience

• Minimum of 5 years in a senior food and beverage management role within a luxury hotel or hotel environment.
• Proven experience overseeing multiple dining venues, including both casual and fine dining establishments.

Skills And Attributes

• Exceptional leadership and interpersonal skills, with the ability to inspire and manage diverse teams.
• Excellent communication skills, both written and verbal.
• Strategic thinker with a creative approach to problem-solving and service enhancement.
• In-depth knowledge of food and beverage trends, with a passion for culinary excellence.
• Ability to thrive in a fast-paced, dynamic environment while supporting attention to detail.

Required Skills And Abilities

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Strong knowledge of Food & Beverage operations and service, wines and preparation techniques. Excellent mathematical abilities to determine and track inventory, controls, revenue productions, and other hotel financial statements. Ability to work entire shift standing and moving about in restaurants and kitchen area. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to lift/carry weight up to 50 pounds. Ability to push/and pull carts of products weighing up to 150 pounds.

PERFORMANCE STANDARDS

Customer Satisfaction

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits

To keep a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in

hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly on key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Note

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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