Fitness Attendant

The Salvation Army Southwest Division
Phoenix, AZ

Job Description

Job Description

LOCATION: The Salvation Army

Ray and Joan Kroc Corps Community Center

Phoenix, Arizona

STATUS: Non-Exempt/ On Call

Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary:

The Fitness Attendant supervises members in the fitness/exercise room to ensure the safe use of the facilities by assisting patrons with the equipment.

Qualifications:

  • Must be a minimum of 18 years old with a valid driver’s license.
  • Must have exercise equipment knowledge. One or more years’ experience in a public exercise facility.
  • Can express his or her knowledge on the form and function of each piece of equipment and can demonstrate its proper use.
  • Coursework from a NCCA-accredited fitness organization such as ACSM, ACE, NSCA, NASM, etc. or coursework in exercise science, health/wellness, fitness, recreation, or related field preferred.
  • Computer knowledge helpful but, not necessary.
  • Must be able to read, write and communicate in English.
  • Must have ability to work and relate well with people.
  • Must have or be able to obtain CPR/First Aide certification within first 30 days of employment.
  • Meet all health and safety regulations as defined by the Health Department as well as The Salvation Army.
  • Must be in good physical and mental health, capable of meeting the demands of the gymnasium and athletic field programs.
  • Have a philosophy of education and child development, which is consistent with that of the Kroc Center and The Salvation Army.
  • Have the ability to work with children, parents, and staff in a capacity of leadership, counseling and education including but not limited to:
  • Ability to relate joyfully and sensitively to children of all ages.
  • Sensitivity to children’s individual needs.
  • Ability to use appropriate positive discipline consistently.
  • Dependability.
  • Ability to handle security and crisis situations, calmly.
  • Ability to seek supervision and use it consistently.
  • Maintain a professional attitude and approach to problem-solving.

Responsibilities:

  • Will assist and work under the supervision of the Lead Fitness Attendant and Fitness Manager.
  • Maintain cleanliness of facility by cleaning equipment and training areas, vacuuming and sweeping.
  • Offer regular weight room orientation/instructional sessions to the members at various times throughout the day to adequately respond to the novice lifter.
  • Provide fitness assessments using the KROC Fit 45 ActivTrax system.
  • Verifying membership status through the CCMS system.
  • Ability to move about fitness area insuring proper usage by members and guests.
  • Insure the safe use of the facility by enforcement of facility regulations and insuring that authorized patrons use the facility.
  • Provide information and answer questions about available programs.
  • Report all equipment and fitness area problems to the Fitness Manager. Will notify members and staff when machines are out of working order or in need of repair.
  • Enforce all rules that pertain to the fitness and exercise room and facility on a constant basis.
  • Ability to work with volunteers on a professional level.
  • Ability to assist in any emergencies or accidents.
  • Handle disputes with participants and students in a professional manner.
  • Maintain a safe working environment; report all harmful problems with facilities to the proper supervisor.
  • Follow and ensure adherence to The Salvation Army Policies and Procedures.
  • Maintain the Code of Ethics policy, which has been established for the Kroc Center.
  • Recognize the spiritual need of individuals, which may require referral to the officer/pastor who is an ordained minister of religion.
  • Perform other assignments/duties as directed.

PHYSICAL REQUIREMENTS:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.

Posted 2026-05-07

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