Credit Manager

Axis Portable Air is the industry’s most disruptive and fastest-growing equipment rental company. We deliver and install portable HVAC equipment across the nation, powered by our rapidly growing network of over 30 offices—and we’re just getting started. Our secret? A people-first culture that rewards teamwork, work-ethic, and taking ownership—literally. With our Team Ownership Program, every employee receives $10,000 in annual company profit units each year making them an owner of the business. When the company wins, you win too. Job Type: Salary Range: $51,242.50-$71,610.00 What You’ll Do: Accounts Collection: Proactively manage a high volume of customer accounts, ensuring payments are received on time according to company terms and customer agreements. Communication: Contact customers via phone, email, and written correspondence to collect overdue payments, negotiate payment plans, and resolve disputes. Customer Account Management: Maintain accurate records of all customer communications, payments, and payment plans. Ensure account details are up-to-date and properly documented. Dispute Resolution: Work closely with customers and internal departments (such as sales, customer service, and billing) to resolve any billing discrepancies, short payments, and disputes. Reporting & Analysis: Regularly review aging reports, providing updates on overdue accounts, collection status, and payment trends to management. Process Improvement: Identify opportunities to streamline the accounts receivable collections process, improve operational efficiency, and reduce delinquencies. Customer Relations: Maintain positive customer relationships while enforcing payment terms and encouraging timely payments. Payment Posting: Accurately post payments to customer accounts and assist in reconciling accounts receivable balances to ensure accurate financial reporting. What It Takes: Experience: Minimum of 3-5 years of experience in accounts receivable, credit, or collections in a high-volume business environment. Skills: Strong communication and negotiation skills with a customer-focused approach. Ability to work under pressure, manage multiple accounts, and meet deadlines. Knowledge: In-depth understanding of accounts receivable processes, collections strategies, and financial software. Attention to Detail: High level of accuracy and attention to detail in managing accounts and processing payments. Problem-Solving: Excellent problem-solving skills, especially when handling complex payment disputes and outstanding balances. Team Collaboration: Ability to work effectively both independently and within a team, collaborating with various departments to meet business objectives. Education: High school diploma or equivalent required; an associate's degree or higher in finance, accounting, or a related field preferred. Why Join Axis? You Can Be an Owner: Each year you will receive $10,000 in annual profit units through our Team Ownership Program—when Axis wins, you win. You Can Grow With Us: In 2022, Axis had 5 branches and 5 management roles. In 2025, it has 35 branches and 60 management positions—explosive growth with no end in sight. We’re redefining what’s available for those who work hard and are a great teammate to those around them. Join us, and you’ll find clear career paths, a dynamic culture, and real advancement opportunities—whether you aim to lead a team, manage a branch, try a new department/role, or even relocate to another Axis office across the US. Add shared monthly bonuses and a culture that celebrates your hard work, and the question isn’t if you’ll grow, but how far. We are growing. Will you grow with us? You’re Guaranteed Top-Tier Benefits: At Axis, we prioritize the well-being of you and your family by covering 100% of the monthly premiums for full-time employees' medical, dental, vision, and short-term disability insurance. To ensure affordability, we also cap the monthly premium costs for employees requiring dependent or family coverage. You’ll start with 2 weeks of paid time off annually, which increases with your tenure. You will also be eligible to participate in our 401(K) plan from day one, with the company matching up to 5% of your contributions. Additionally, we provide $50,000 in company-paid life insurance. Axis Portable Air does not discriminate in employment on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factor