Front Desk Guest Services Associate

Job Description

Job Description

Are you someone who takes pride in creating memorable first impressions and seamless guest experiences? Spirit of the Heavens in Sedona, AZ is looking for a full-time Front Desk Guest Services Associate to join our team. If you enjoy keeping operations running smoothly, supporting guests throughout their stay, and working in a peaceful environment, apply today!WHAT'S IN IT FOR YOU?As our Front Desk Guest Services Associate, you'll earn a competitive wage of $22–$25 per hour. We also offer a top-notch benefits package, including:Paid vacation timePaid holidaysTools providedVehicles to use on the propertyand more!HOW WE MAKE A DIFFERENCELocated along the tranquil Oak Creek in Sedona, Arizona, Spirit of the Heavens is a nature resort dedicated to helping guests relax, rejuvenate, and connect with nature. Our goal is to create a safe, nurturing space for exploration and self-discovery. With 4,000 feet of creek frontage and 72 acres of private land, we foster a strong team spirit and collaboration, making Spirit of the Heavens a community where every contribution is valued!ARE YOU THE FRONT DESK GUEST SERVICES ASSOCIATE WE'RE LOOKING FOR?High school diploma or equivalentFront office experienceExperience with iOS systemsStrong attention to detailOrganizational skillsAbility to multitask and handle a variety of responsibilitiesKeep reading to learn more about what your day entails!AVERAGE DAY AS A FRONT DESK GUEST SERVICES ASSOCIATEIn this role, you'll guide guests from booking to checkout, including:Confirming stay detailsPreparing lodging spacesGreeting arrivalsEnsuring each room feels welcoming and readySetting climate controlsChecking amenitiesReviewing guest preferencesExplaining property featuresAssisting with retail purchasesTroubleshooting basic equipmentResponding to guest questions with confidence and professionalismREADY TO GET STARTED?Advance your career with a team that values your strengths and apply today to be our next Front Desk Guest Services Associate! Our initial application is quick, simple, and mobile‑friendly, so you can apply anytime, from anywhere.