Automotive Service Advisor
Job Description
Job Description
Are you a talented Service Advisor looking to thrive in a dynamic, independent luxury dealership and repair facility? At iAUTOHAUS, we specialize in servicing top-notch brands such as Audi, BMW, Mercedes-Benz, Porsche, Jaguar, Land Rover, Bentley, Maserati, VW, and more.
Our passion for providing excellent service and receiving glowing customer reviews is matched only by the beauty of our facility. Join our incredible team and experience firsthand what it's like to be appreciated for your skills and drive. Don't miss out on this opportunity – apply today!
Compensation:$60,000 - $110,000 yearly
Responsibilities:- Draft and review service contract coverage, warranty protections, cost estimates, work orders, and other documents for necessary repairs by service technicians
- Appropriately file all automotive documents such as maintenance records, invoices, repair orders, and more
- Maintain the service department schedule and slot appointments for vehicle repairs
- Work with the dealership auto service porter to ensure vehicles are ready for customer pick-up
- Leverage automotive technology and product knowledge to clearly address customer needs and share the status of service appointments
- Excellent organizational, interpersonal, and communication skills are necessary
- Possession of a valid, state-issued driver’s license and clean driving record is integral
- A high school diploma or GED is required
- Work history should include a service advisor role or other employment-related to automotive technology
- Experience using Microsoft Excel, Word, and other basic computer programs is necessary
At iAUTOHAUS, we understand that superior luxury vehicles require exceptional service, which is why we take pride in offering expert handling at our Authorized Service Center. Whether you need high-end repairs or routine maintenance, our team of service providers is dedicated to providing top-notch service at affordable prices. We treat your vehicle with the utmost care, utilizing state-of-the-art factory equipment and only using factory or original equipment manufacturer replacement parts.
Our certified technicians operate out of 15 advanced service bays and employ factory diagnostic equipment to ensure that your vehicle is treated properly. And to make your experience even more delightful, we offer a complimentary wash and vacuum with every service. Plus, we stand behind our work with a 24-month/24,000-mile warranty. Trust us to give your luxury European car the white glove treatment it deserves.
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