Audio Visual Integration Field Supervisor

* This role is open to candidates in Phoenix, AZ and Las Vegas, NV*

Company Overview

KR Wolfe is a growing company specializing in installation, integration, field service, and renovation solutions for advanced environments across healthcare, education, commercial, and government sectors. Guided by our vision to be the company of choice for quality, value, and customer service, we live our SPIRIT—Spreading Positivity, Initiating Relationships, and Inspiring Teamwork—and are driven by our QUEST values: Quality, Understanding & Care, Exceptional Service, SPIRIT, and Trust & Integrity. Within our Integration Division, we support audiovisual installation and integration projects by delivering seamless equipment and technology solutions that enhance operational efficiency.

Position Summary

The Lead Audiovisual Technician / Field Supervisor is responsible for leading field installation teams in the planning, installation, integration, testing, and client acceptance of audiovisual systems. This role ensures projects are delivered safely, on schedule, and in alignment with KR Wolfe’s standards for quality, professionalism, and customer experience. This is role requires
This individual serves as the on-site technical leader, coordinating with technicians and project stakeholders to ensure the safe, high-quality deployment of AV solutions. This is a hands-on field leadership role requiring advanced technical expertise and proven experience managing installation teams in professional healthcare and commercial environments.

Key Responsibilities

Field Leadership & Project Execution

• Lead and supervise field crews through full AV system installations from project kickoff through completion.
• Take ownership of site execution, ensuring safety, quality standards, schedule adherence, and client satisfaction.
• Direct daily activities of technicians, subcontractors, and vendors on-site.
• Mentor junior technicians and enforce installation best practices and workmanship standards.
• Coordinate effectively with project managers, customers, general contractors, and other trades.
• Ensure compliance with KR Wolfe operational procedures, documentation requirements, and safety standards.

Technical Installation & Commissioning

• Install, configure, test, and troubleshoot audiovisual systems including audio, video, control, and conferencing technologies.
• Perform cable routing, terminations, rack fabrication, and mounting of AV equipment.
• Commission AV systems including DSP deployment, control programming loading, and VTC setup.
• Utilize test equipment to validate system performance and resolve technical issues down to the component level.
• Read and interpret wiring schematics, architectural drawings, and system designs accurately.

Client Experience & Communication

• Serve as the primary on-site technical contact for customers.
• Communicate professionally with clients, vendors, and internal stakeholders.
• Manage customer expectations and provide end-user training on AV systems.
• Represent KR Wolfe with professionalism, safety awareness, and a customer-first mindset.

Documentation & Administrative Responsibilities

• Complete required field documentation including daily reports, installation records, time tracking, and billing logs.
• Support project closeout documentation and quality assurance processes.
• Maintain tools, equipment, and company assets responsibly.

Required Qualifications

• High school diploma or GED.
• Minimum 5 years of hands-on commercial audiovisual installation experience.
• Minimum 3+ years of direct experience leading, supervising, or managing field installation teams in professional environments.
• Strong working knowledge of AV signal flow, system functionality, control systems, and installation best practices.
• Experience installing and commissioning systems from major AV manufacturers such as Crestron, Extron, NEC, Sharp, Polycom, Biamp, AMX, or comparable platforms.
• Ability to read and interpret technical drawings and schematics without supervision
• Valid driver’s license, reliable transportation, acceptable driving record
• Willingness and flexibility to travel, work overtime, or adjust schedule based on project requirements.

Preferred Qualifications

• OSHA 10 certification.
• Degree in AV related field.
• AVIXA CTS, Dante, Crestron, or Extron certifications highly desired
• Experience working in healthcare environments, construction sites, or other regulated technical settings.
• Ability to interpret CAD drawings

Compensation

• Hourly Rate: $34 - $37 per hour
• Medical, Dental, and Vision
• Paid and Unpaid time off
• 401(K) with company match up to 5%