Manager, Billbacks and Trace Claims

Cardinal Health
Phoenix, AZ
_This role is remote and can be based anywhere within the United States. Ideal candidates will be within a drivable distance to the Dublin, OH, office. Candidates must be able to work within EST or CST business hours._ **_What Sales Operations Management contributes to Cardinal Health_** The Manager of Billbacks and Trace Operations is responsible for driving operational processes that optimize billback and trace operations within the Commercial Enablement team of the United States Medical Product Distribution (USMPD) business unit. This role will lead a direct and indirect team of analysts and oversee the daily operations and execution strategic process improvements for distribution billback and trace transactions. Commercial Enablement is responsible for elevating the customer experience by providing essential capabilities, tools, and processes that optimize commercial execution to drive profitability and growth. This role supports trace sales and associated billback claims, which is a component of the **Channel Parter Group (CPG) Trace & Claims Operations Team.** This team is an integral piece of the accuracy of Cardinal Health Branded Products profit margin. This team reviews and manages accuracy of trace sales and associated billback claims that have been submitted by CPG distributors, through collaboration with CPG Sales, Pricing, Accounting, Finance and other cross functional teams. **_Responsibilities_** + Oversee the billbacks and trace claims programs and daily operations + Lead and develop a high-performing team + Cultivate an inclusive culture, both on and off shore + Manage and execute monthly KPIs + Communicate results & business impacts to both internal and external stakeholders + Collaborate with multiple cross-functional teams, including Sales, Finance, Accounting and IT + Lead initiatives designed to improve processes or continuous improvement projects + Empower team to lead cross-functional projects using advanced data modeling and analysis, guiding strategic decisions and uncovering optimization opportunities + Strong organizational skills and prioritizes getting the right things done **_Qualifications_** + Bachelor's degree or equivalent experience preferred + Minimum 8-10 years in accounting, finance, pricing, analytics or other highly quantitative/financial space + Minimum 3-5 year of experience in a team leadership role with experience leading on-shore and off-shore teams preferred + Demonstrated financial acumen including strong analytic skills + Strong track record operating with large data sets + Strong Communication and cross-organizational collaboration skills + Experience leading large programs and/or projects with a high degree of accountability + MS Office Products + Ability to travel up to 10%, if not based in the Dublin, OH area **_What is expected of you and others at this level_** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues **Anticipated salary range:** $86,400 - $129,500 _** The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with myFlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 08/08/2025 *if interested in opportunity, please submit application as soon as possible. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (
Posted 2025-07-24

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