Event Coordinator - Chandler, AZ

Job Description

Job Description

Description:

Verda Health Plan of Arizona has a state and CMS license with the Arizona Department of Insurance and Financial Institutions. We are committed to the idea that healthcare should be easily and equitably accessed by all. Our mission is to ensure that underserved communities have access to health and wellness services, and receive the support needed to live a healthy life that is free of worry and full of joy. We are looking for a Event Coordinator to join our growing company with many internal opportunities.

Are you ready to join a company that is changing the face of health care across the nation? Verda Healthcare, Inc. is looking for people like you who value excellence, integrity, care and innovation. As an employee, you’ll join a team dedicated to improving the lives of our Medicare members. Our vision incorporates value-based health care that works. We value diversity.

Align your career goals with Verda Healthcare, Inc. and we will support you all the way.

Position Overview

The Event Coordinator will be based at the Verda Health Plan of Arizona Community Centers or office and will provide customer service to Verda Health Plan of Arizona members and seniors in the community. This person will represent Verda in the community and will develop and maintain the company’s reputation. The position will be customer-facing with some marketing responsibilities. The representative will be motivated by Verda Health Plan of Arizona’s mission to deliver culturally-sensitive healthcare solutions to seniors in our community.

This position reports to the AVP of Member Engagement & Retention.

Responsibilities:

· Provide excellent customer service for the Community Center or office.

· Provide in-language support for members regarding their benefits and accessing care.

· Act as a Medicare Advisor with in-language support to community members with questions about their Medicare options.

· Schedule and coordinate health events held at the community centers. This includes logistic and planning efforts.

· Responsible for communicating and coordinating general building repairs with Facilities Manager/Department.

· Maintain a proper inventory of equipment, center supplies and promotional/marketing items.

· Track and monitor traffic flow and utilization of services.

· Perform routine inspections to ensure equipment is working properly for quality assurance purposes.

· Responsible for managing the use of space to host meetings and programs while ensuring safety and cleanliness.

· Identify and develop programs and activities that bring value and interest to the center by working closely with the community, Field Engagement and Sales team.

· Other duties as assigned.

Minimum Qualifications

· Bachelor’s in Business, Marketing or Communications, or equivalent experience.

· Must have 1-2 years of hands on professional experience with event or activity planning & coordination.

· Minimum of one (1) year of customer service experience.

· Bilingual in English and a second language required, preferably in Chinese, Vietnamese or Spanish.

· Experience working with an ethnically diverse population.

· Experience working at a health plan, healthcare, non-profit organizations, or senior community preferred.

· Minimum of one (1) year of experience in marketing preferred.

Professional Competencies:

· Integrity and Trust

· Customer Focus

· Functional/Technical Skills

· Written/Oral Communications

· Critical/Analytical Thinker

Verda cares deeply about the future, growth, and well-being of its employees. Join our team today!

Job Type: Full-time employment
Location: Chandler, AZ (100% in-office)

Benefits:

• 401(k)
• Paid time off (vacation, holiday, sick leave)
• Health insurance
• Dental Insurance
• Vision insurance
• Life insurance

Schedule:

• Full-time onsite (100% in-office)
• Hours of operations: 9am – 6pm
• Standard business hours Monday to Friday/weekends as needed
• Occasional travel may be required for meetings and training sessions.

Ability to commute/relocate:

• Reliably commute to the required office location, or planning to relocate before starting work.

PHYSICAL DEMANDS

Regularly sit/walk at a workstation in an office or cubicle setting. Must occasionally lift and/or move up to 25-50 pounds.

* Other duties may be assigned in support of departmental goals.