Sales Consultant

Pre-Owned Sales Consultant

Chapman Chevrolet is proud to offer an extensive inventory of new and used cars, trucks and SUVs, catering to a wide range of customer lifestyles and budgets. We are seeking dedicated and passionate sales professionals to join our pre-owned sales team!

As a Pre-Owned Sales Consultant, you will provide knowledgeable, customer-first focused support to ensure our valued customers enjoy a seamless, stress-free car buying experience. Our ideal candidate is someone who shares our commitment to customer satisfaction and world-class service. If you are motivated, have a passion for helping others, and want to join a team that supports your growth and celebrates your successes, we want to hear from you! Apply today to take your career to the new heights at Chapman Chevrolet!

What We Offer:

• Attractive Commission Pay Plan: Enjoy a pay plan that rewards results and offers unlimited earning potential.
• Professional Development: Access ongoing training and growth opportunities to advance your career.
• Supportive Team Environment: Join a collaborative team where your contributions are valued.
• Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
• Volunteer Opportunities and more!

Benefits to Support Employee Wellbeing:

• Comprehensive Health Coverage: Essential medical, dental, and vision plans with low-cost premiums and minimal out-of-pocket costs.
• Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
• Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
• Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
• Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
• 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
• Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.

Core Responsibilities:

• Greet visitors and ask questions to identify their wants and needs in a pre-owned vehicle and make vehicle recommendations tailored to their preferences.
• Maintain in-depth knowledge of used car inventory including vehicle history, mileage, features and pricing.
• Assist customers with test drives and answer questions about features, warranties and financing options.
• Work with the customer and Sales Manager to negotiate pricing, trade-in values and close the deal.
• Ensure all sales paperwork is completed accurately.
• Deliver sold vehicles to the customer, ensuring they leave the dealership feeling confident about their purchase.
• Respond to online and phone inquiries and generate showroom appointments.
• Follow up with prospective and existing customers to generate additional business.
• Regularly log sales leads and follow-ups in the CRM platform.

Desired Qualifications and Experience:

• At least 1 year of experience in a related field (customer service, retail sales, business development, etc.) is required.
• Previous experience selling new or used cars is ideal.
• Demonstrates commitment to customer satisfaction through excellent customer service and interpersonal skills.
• The ability to build rapport, understand and overcome objections, and secure deals through active listening, communication, and negotiation tactics.
• Resilient, self-motivated, and achievement driven.
• Proficient computer skills.
• Must have a valid driver's license and clean driving record.
• Ability to successfully complete Chapman's pre-employment screenings including a background check and drug test.

Hours and Work Environment:

This onsite, customer-facing role requires flexible availability to work various shifts including days, evenings, Saturdays and holidays. The Sales department is open Monday Friday 8am to 9pm and Saturdays 8am to 8pm and we offer a 5-day workweek to support work-life balance.

To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone or email with next steps.