Food Runner/Server Assistant

Job Description

Job Description

Why The Global Ambassador

• Competitive rates
• Benefits available when you work 25 hours per week-including medical, dental, vision and more
• Paid time off
• Be a part of a luxury property recognized for its exceptional service and unique guest experiences.
• Work with a dedicated team committed to redefining hospitality in Phoenix.
• Opportunities for career growth within an expanding, forward-thinking hospitality brand.

Who We Are

Hospitality refined for a global mindset.

The Global Ambassador Hotel is a Michelin Key luxury destination in Phoenix, known for redefining urban hospitality. We offer a unique and sophisticated experience for our guests, combining exquisite service, luxurious amenities, and a vibrant community atmosphere. Our focus is on providing an extraordinary stay that sets new standards for luxury and service.

What You’ll Do

• Top priority is assisting the servers and bartenders and running food to tables

• Responsible for clearing and resetting tables after guests leave.

• Take tableware to dish-room and place silverware, dishes, glassware, etc. in appropriate areas for washing.

• Promptly clean tabletops, chairs, and booths and check the floor and clean as required.

• Reset and arrange tabletop.

• Obtain service area assignment at the beginning of each shift.

• Promptly greet guests as they are seated and bring bread, butter and water to table

• Respond appropriately to guest requests.
  

• Communicate guest requests to server as needed.

• Communicate with server and hostess to assure efficient seating, table utilization, and customer service.

• Prep service inventory: cut butter and fill ramekins, clean trash cans, bus tubs for bars, and fill ice bins.

• Ensure spills are cleaned up quickly, with as little disturbance to the guest as possible.

• Assist server, when possible, with food delivery, removing used tableware between courses, and providing tableware for next course, especially with large parties and during peak periods

• Thank guests as they are leaving.

• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
  

Qualifications

• Prior restaurant experience preferred.

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.

• Must have a great personality, desire to serve guests, and enjoy working as part of a team.

• Must be able to work in a standing position for long periods of time (up to 8 hours)

• Must be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.

• Must maintain a neat, clean and well-groomed appearance per TGA standards.

• Must follow safety procedures closely.

• Must be able to work on holidays and/or weekends.

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.