Training Coordinator II (Phoenix)

Position Summary

The Training Coordinator supports the design, delivery, and administration of enterprise-wide learning programs for a large, multi-state commercial roofing organization with approximately 15,000 employees. This role ensures consistent execution of technical, leadership, compliance, and training initiatives across field, operations, and corporate teams.

The Training Coordinator works closely with operations leaders, subject matter experts (SMEs), and HR partners to coordinate logistics, maintain learning systems, track participation, and support continuous improvement of training programs that enhance workforce capability, and operational excellence.

Key Responsibilities

Training Administration & Coordination

• Coordinate scheduling, logistics, and communication for in-person, virtual, and blended training programs across multiple regions.
• Manage class rosters, registrations, waitlists, cancellations, and attendance tracking.
• Serve as primary administrator for the Learning Management System (LMS), including course uploads, user assignments, reporting, and troubleshooting.
• Ensure training materials, job aids, facilitator guides, and participant resources are current and accessible.
• Support onboarding program coordination for craft professionals, foremen, estimators, project managers, and corporate employees.

Field & Technical Training Support

• Coordinate hands-on technical training sessions related to commercial roofing systems, equipment operation, quality standards, and manufacturer requirements.
• Partner with Operations to schedule OSHA, fall protection, equipment certification, and compliance-related training.
• Track required certifications, licenses, and recurring training deadlines to ensure regulatory and contractual compliance.
• Assist with rollout of new system installations, product training, or process updates across regional branches.

Reporting & Compliance

• Generate and distribute training participation, completion, and compliance reports for leadership.
• Maintain accurate training records for audits, insurance requirements, and customer compliance documentation.
• Monitor completion rates and follow up with managers on outstanding requirements.
• Support documentation required for employee training history.

Program Support & Continuous Improvement

• Collect participant feedback and support evaluation of training effectiveness.
• Recommend improvements to processes, scheduling efficiencies, and training delivery methods.
• Assist in coordination of enterprise initiatives such as leadership development programs, apprenticeship pathways, and skills development tracks.
• Support implementation of standardized training frameworks across branches to ensure consistency at scale.

Stakeholder Collaboration

• Partner with Branch Managers, Regional Vice Presidents, and department leaders to identify scheduling needs and resource requirements.
• Coordinate with external vendors, instructors, and manufacturer representatives for specialized training events.
• Support subject matter experts in preparation of training materials and logistics.

Qualifications

Education & Experience

• Bachelors degree in human resources, Organizational Development, Business Administration, Construction Management, or related field preferred.
• 5-8years of experience in training coordination, learning administration, HR support, or workforce development.
• Experience in construction, manufacturing, industrial services, or other field-based industries strongly preferred.

Knowledge & Skills

• Familiarity with Workday or a Learning Management Systems (LMS) and reporting tools.
• Strong organizational and project coordination skills in a multi-site environment.
• Ability to manage multiple priorities and deadlines in a fast-paced, operationally driven organization.
• Knowledge of construction, manufacturing, or labor workforce preferred.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams).

Competencies

• Detail-oriented with high standards for documentation accuracy.
• Strong customer service mindset when supporting field and corporate employees.
• Ability to work cross-functionally with leadership at all levels.
• Problem-solving mindset with a focus on operational efficiency.
• Adaptability to changing business needs and field conditions.

Work Environment & Travel

• This role will require occasional travel to branch locations, training centers, or job sites across the United States.
• Ability to work in a fast-paced, deadline-driven environment supporting field operations.
• Flexibility to accommodate early morning or after-hours training sessions as needed.

Physical Requirements

• Ability to sit or stand for extended periods during training sessions.
• Occasional lifting of training materials or equipment (up to 25 lbs).
• If field visits are required, ability to comply with all safety requirements and wear required PPE.
  What We Offer:
• • Competitive wages
  • Use of company cell phone
  • Great health insurance options
    • Medical, dental and vision
      
  • 401K
  • Company paid short-term disability.
  • Company-paid life Insurance
  • Earned PTO, and more!
    
  Company is an Equal Opportunity Employer
  PM23

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