Patient Services Specialist

Job Description

Job Description

About Revere Medical:

At Revere Medical, we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider-led services that improve patient outcomes and strengthen communities.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

The Patient Reception Specialist is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, trust, and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Patient Reception Specialist informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.

How You Will Get Things Done:

• • Obtain copies of insurance cards, driver’s licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR
  • Perform demographic and insurance validation, and inform patients of privacy policies and procedures
  • Keep the reception and patient waiting areas clean and organized
  • Other duties as assigned

How You Will Build Trust:

• • Greet all patients and visitors in a professional and welcoming manner
  • Effectively communicate unexpected schedule delays to patients and assist with patient comfort should delays arise

How You Will Innovate:

• • Collect patient co-payments, reconciliation charges, and outstanding balances upon Check-In as well as submitting batches daily
  • Schedule patient appointments/follow -up appointments per established policies and procedures

Experience to Drive Change:

• • Adept in medical terminology and insurance practices
  • Proficient in the use of computer programs and applications including Outlook applications and practice EMR systems
  • Competent in basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately
  • Knowledgeable of CPT and ICD-10 coding
  • Current BLS certification for healthcare providers preferred
  • High School Diploma/Equivalency required
  • Experience in primary care, family practice, internal medicine, urgent care, or ER preferred

Unlock your Benefit Bundle!

Enjoy premium medical coverage with exclusive Revere discounts , a company-funded HSA , plus dental & vision plans to keep you smiling and seeing clearly.

Boost your future with a 401(k) + company match , and rest easy with company-paid life insurance .

Need flexibility? Our Vacation Exchange Program has you covered.

And that’s just the beginning— much more awaits!

Revere Medical is committed to a workplace that supports and sustains inclusion and belonging. Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.