Sales Manager, Patient Acquisition (Hybrid, Phoenix)

Overview

• Manager, Care Strategy and Operations

• Total Compensation: $120-150K base + commission + equity

• Schedule: Full-time

• Location: Phoenix - starting remotely, then hybrid

• Role Type: Full-time

About Everself

Everself is on a mission to cure obesity. Founded by Harvard Medical School professors, we are pioneering quick, non-surgical weight loss procedures that are 7x safer than surgery and more effective and affordable than the best medications. Our digital health platform combines telehealth, distributed clinics, and an expert care team in endoscopic weight loss to deliver lasting, affordable results for the 40% of Americans struggling with obesity.

We’re growing rapidly with a vision to become the one-stop shop for obesity management, offering the most comprehensive set of interventions available online and via our distributed partner clinics. Join us to help patients reclaim their lives.

About This Role

We’re looking for an Sales Manager to lead and scale Everself’s patient acquisition team. This role will manage a team of sales representatives responsible for guiding prospective patients through the consultation and decision process for our life-changing weight loss procedures.

This is a highly metrics-driven leadership role focused on improving conversion rates, coaching consultative sales conversations, and building a high-performing sales culture. The ideal candidate is experienced in managing inside sales teams, thrives in a performance-oriented environment, and is energized by helping people make important, life-changing decisions.

You’ll work closely with our Growth, Care Operations, and Clinical teams to ensure prospective patients receive a thoughtful, supportive, and informative experience as they evaluate treatment options. As we scale, you will play a key role in refining our sales process, coaching representatives, and improving the efficiency and effectiveness of our patient acquisition funnel.

What You’ll Do

• Lead and develop a high-performing sales team: Manage and coach a team of sales representatives responsible for converting inbound patient leads into consultations and procedures. Provide ongoing feedback, call coaching, and performance management to improve individual and team results.

• Own and optimize the sales funnel: Track and analyze key conversion metrics across the patient acquisition funnel. Identify bottlenecks, implement improvements, and continuously optimize processes to improve conversion rates and sales efficiency.

• Coach consultative sales conversations: Train representatives to guide patients through complex, high-consideration healthcare decisions with empathy, credibility, and clarity. Ensure conversations are informative, supportive, and aligned with Everself’s patient-first mission.

• Drive a strong performance culture: Establish clear expectations, KPIs, and accountability structures that enable the team to perform at a high level. Monitor performance metrics and implement structured coaching and improvement plans when needed.

• Improve sales operations and workflows: Partner with Growth, Product, and Care Operations to improve lead routing, sales tools, messaging, and follow-up workflows. Continuously refine systems and processes to support scalable growth.

• Collaborate cross-functionally: Work closely with marketing, clinical, and care operations teams to ensure a seamless patient experience from first inquiry through consultation and procedure scheduling.

What We’re Looking For

• 5-8+ years of experience in inside sales or consultative sales environments

• 2-4+ years of experience managing and coaching sales teams

• Proven experience managing sales funnels, conversion metrics, and KPIs

• Strong analytical mindset and comfort working with sales dashboards and performance data

• Experience coaching representatives in consultative, high-trust sales conversations

• Ability to operate in a fast-moving startup environment with evolving processes

• Strong leadership skills with the ability to motivate and develop high-performing teams

Nice to Have

• Experience in healthcare, telehealth, or medical procedures

• Experience in high-consideration consumer sales (fertility, LASIK, cosmetic surgery, dental implants, etc.)

• Experience managing inbound or SDR sales teams

• Familiarity with CRM systems and sales analytics tools

• Experience scaling or rebuilding a sales team

What Makes This Job Amazing

• Mission-driven work: Join a team of Harvard Medical School professors and healthcare innovators working to transform how obesity is treated. Our work helps patients reclaim their health and dramatically improve their quality of life.

• Direct impact on patient outcomes: You’ll help guide patients through one of the most meaningful decisions they can make for their health, ensuring they receive thoughtful, supportive guidance throughout the process.

• Build and scale a critical function: As Everself grows, you’ll play a foundational role in shaping the structure, processes, and culture of our sales organization.

• High-growth startup environment: Work alongside a passionate, high-performing team building the future of obesity care at the intersection of healthcare, technology, and patient experience.

• Hybrid flexibility: Enjoy a flexible hybrid work environment with three days in our Market Street office and two days remote.

Compensation

The expected base salary range for this role is $120,000 - $150,000, depending on experience, location, and qualifications. In addition to base salary, this role is eligible for commission and equity.

Total Rewards

• Competitive salary with equity in a high growth, seed-stage startup

• Comprehensive health benefits (medical, dental, vision)

• 11 paid holidays, 15 personal vacation days, 10 wellness days

• Hybrid work, 3 days in-office 2 days remote