HVAC Service Technician

Job Description

Job Description

About the Role: This role is designed for season HVAC service professionals. As an HVAC Service Technician, you will independently handle residential maintenance, repair, diagnostics, and troubleshooting while delivering a high level of customer service.

Why You’ll Want to Work Here:

• Core values that we live every day – not just words on a page: Honesty, Integrity, and Reliability.
• Performance Pay directly tied to results – Get what you deserve
• Benefits you will use – Full medical, dental, and vision packages
• Secure your financial future – 401(k) with company match
• We invest in your future – leadership training that directly results into bigger career opportunities.

Key Responsibilities:

• Perform maintenance and repair of residential HVAC systems, including heating, cooling, and ventilation equipment.
• Diagnose and troubleshoot HVAC system issues to identify the root cause of malfunctions and recommend effective solutions.
• Conduct regular inspections and preventative maintenance to ensure optimal system performance and identify potential problems after they escalate.
• Install, repair, or replace components, such as compressors, motors, fans, thermostats, filters, and ductwork.
• Collaborate with team members to coordinate work schedules, prioritize service calls, and efficiently complete assignments.
• Communicate with customers in a professional and courteous manner, addressing their concerns, explaining repair options, and providing recommendations for system improvements.
• Accurately document service activities, including equipment status, repairs performed, parts used, and time spent on each job.
• Stay updated on industry advancements, best practices, and emerging technologies to continuously enhance technical skills and knowledge.

Qualifications:

• High school diploma or equivalent.
• Valid HVAC technician license/certification.
• Strong technical skills and proficiency in diagnosing and repairing residential HVAC systems.
• Solid knowledge of HVAC codes, regulations, and safety standards.
• Excellent problem-solving and troubleshooting abilities.
• Exceptional customer service and communication skills.
• Ability to work independently and efficiently manage time and workload.
• Physical stamina and the ability to work in various weather conditions and confined spaces.
• Valid driver's license with a clean driving record.

Interpersonal Qualifications:

• Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
• Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
• Highly organized, ability to act quickly while still having attention to detail.
• Hold yourself to a higher standard and exhibit a high level of integrity.

Join A/C & Plumbing Doctors, where honesty, integrity, and reliability drive our success.

A/C & Plumbing Doctors is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.