Social Services Caseworker

Job Description

Job Description

LOCATION: Prescott Corps, AZ

STATUS: Full-time, Non-exempt

MISSIONSTATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

QUALIFICATIONS:

• High school diploma or GED
• Ability to follow direction and work with minimum of supervision.
• Must have a valid food handlers certificate.
• Ability to supervise assigned volunteers.
• Must be proficient in the use of computer applications.
• Working knowledge of community resources.
• Must be able to work well with the public and handle stressful situations.
• Must have Valid Arizona Drivers License.
• Must have satisfactorily completed The Salvation Army’s Fleet Safety Program.
• Must be able to lift 25 to 50 pounds.
• Must be able to come in early or stay late as needed
• Must be able to pass a criminal background check

RESPONSIBILITIES:

• Assist clients with all services provided at The Salvation Army Prescott Corps Social Services Office.
• Answer in-coming phone calls, as needed and assist with the overall operation of the office.
• Interview clients and complete intake to determine eligibility for program.
• Complete appropriate intake on all eligible clients maintaining family services database.
• Assist Social Services Coordinator with overseeing client showers, meals, and nurse sign-ups
• Assist Social Services Coordinator with case load such as meeting with clients on a regular basis
• Assist Social Services Coordinator with Pathway of Hope recruitment, intake, and case management
• Provide the following material services to clients, as needed:
• Hygiene Items as needed
• Utility assistance
• Rental assistance
• Connect clients with corps programs
• Provide referrals for any needed service not available through The Salvation Army.
• Take additional Social Service responsibilities seasonally such as Thanksgiving and Christmas operations such as Angel Tree Program and Winter Warm-Up
• Assist in keeping work area neat and clean to prevent the possibility of fire or injury.
• Keep the Social Service hygiene storage room neat and organized.
• Compile all statistical information for corps and DHQ reporting such as WellSky
• Assist in reporting program information to partner agencies databases
• Some clerical work may be assigned as needed to ensure proper and smooth operation of the social services department.
• Other duties related to case management, food services or seasonal activities as they relate to Social Services as assigned by direct supervisor, and Corps Officer.

PHYSICAL REQUIREMENTS:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.