Stewarding Supervisor - ASU Athletics - Arizona State University - Concessions

The Stewarding Supervisor will assist management in maintaining or improving cleanliness quality through inspections, training, and employee accountability, including employee coaching or counseling. Supervisors must build upon established employee or customer relationships, improve employee morale, and help develop frontline associates on a continuous basis.

Job Responsibilities

• Conduct daily and frequent inspections for quality and safety and implement corrective action
• Understand all employee work assignments and schedule for adequate coverage
• Conduct training and retraining as needed and follow recommended training process
• Enforce department policies, follow up on daily assignments, and conduct counseling or disciplinary action
• Maintain effective interpersonal relationships with associates, peers, customers and managers
• Supervise special projects and on-call or new employees
• Audit building keys, pagers, and payroll daily
• Ensure all projects, maintenance, or cleaning challenges are communicated effectively for resolution
• Control supply inventories and distribute equipment as needed
• Observe equipment performance and report needed repairs/replacements
• Assist in performing employee performance evaluations and make recommendations on employee performance ratings
• Observe and report the need for furniture or other building fixtures repairs
• May assist in completing custodial work assignments
• Provide functional/operational support to work area as essential personnel during times of emergency, catastrophe, inclement weather, etc.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Prior supervisory experience required
• Must be physically able to lift, lower, push and pull objects up to 50 lb. unassisted
• Ability to stand, climb, bend, stoop and crouch for extended periods of time
• Must be able to initiate and maintain good customer and co-worker relationships in a team environment
• Demonstrates good written and verbal skills and can follow oral or written instructions and directions
• Bi-lingual preferred (English and Spanish)
• Demonstrates strong customer service, interpersonal skills and attention to detail

Education