Operations Supervisor

Job Description

Job Description

Job Title: Operations Supervisor
Job Description

The Operations Supervisor oversees day-to-day business activities, including managing delivery routes, coordinating warehouse operations, and supporting production workflows to ensure efficient and accurate order fulfillment. This role handles inbound customer calls related to purchases and sales, monitors key performance indicators, and implements streamlined solutions to improve processes. The Operations Supervisor also manages inventory levels, coordinates staff scheduling, facilitates training programs, and oversees procurement requests to ensure timely deliveries and a smooth operational flow.

Responsibilities

• Oversee daily operations, including delivery routes, warehouse activities, and production workflows to ensure efficiency and accuracy.
• Manage inbound customer calls regarding purchases and sales, providing professional and timely support.
• Monitor key performance indicators (KPIs) to track operational performance and identify areas for improvement.
• Implement streamlined solutions and process improvements to enhance operational efficiency and service quality.
• Monitor inventory levels to ensure adequate stock and coordinate actions to address shortages or overages.
• Coordinate staff scheduling to ensure appropriate coverage across operations and meet business needs.
• Supervise and lead a small team, providing guidance, direction, and support to direct reports.
• Facilitate training programs to ensure team members understand operational procedures, safety standards, and system usage.
• Coordinate procurement requests and work with relevant stakeholders to ensure timely deliveries of materials and products.
• Use ERP/MRP or asset management systems and Microsoft Office tools to manage data, track performance, and support decision-making.
• Support a safe and organized work environment in the warehouse and production areas.
• Assist with hands-on operational tasks as needed, including activities that may involve lifting materials.

• Minimum of 3 years of experience in a lead or supervisory capacity with a proven track record of managing direct reports.
• At least 5 years of experience in an operations, logistics, or manufacturing environment.
• Experience in operations management, warehouse management, or production management.
• Proficiency with Microsoft Office Suite, including Excel, Outlook, and Teams.
• Proficiency with ERP or MRP software or asset management systems.
• Bilingual proficiency in Spanish.
• Ability to lift up to 75 pounds.
• High school diploma or GED.

• Strong organizational and time-management skills to oversee multiple operational activities simultaneously.
• Ability to analyze operational data and KPIs to identify trends and improvement opportunities.
• Effective communication skills for interacting with customers, team members, and internal stakeholders.
• Experience facilitating training and onboarding for operational staff.
• Demonstrated ability to implement process improvements in warehouse, logistics, or manufacturing environments.
• Comfort working in a hands-on operational role within a small team setting.

Join a rapidly growing organization that offers strong opportunities for professional development and advancement within operations. Be part of a leading company in its industry, where your contributions directly impact efficiency, customer satisfaction, and overall business performance. Work in an environment that values initiative, continuous improvement, and collaboration, providing room to grow your leadership and operational expertise.

Work Environment

This role operates within a 6,000 square foot facility, working closely with a small team of approximately two employees. The standard schedule is Monday through Friday from 6:00 a.m. to 2:30 p.m., with the possibility of occasional weekend work depending on business needs. The environment is hands-on and operationally focused, involving warehouse and production activities where lifting up to 75 pounds may be required. Daily work includes using ERP/MRP or asset management systems and the Microsoft Office Suite to support and manage operations.

Job Type & Location

This is a Permanent position based out of Phoenix, AZ.

The pay range for this position is $70000.00 - $80000.00/yr.

-Health ,Vision, Dental insurance plan -State HSA plan -PTO based off years worked at organization

This is a fully onsite position in Phoenix,AZ.

This position is anticipated to close on Apr 16, 2026.

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

Company Description

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.