RESIDENT REGIONAL DIRECTOR - GAINESVILLE, FL
- Lead, coach, and inspire District-level leadership and dining services teams to deliver exceptional service and measurable results.
- Build strong and collaborative client relationships at all levels, ensuring alignment with service, safety, satisfaction, and financial goals.
- Serve as a strategic partner on the regional leadership team, sharing best practices, mitigating risks, and supporting a culture of transparency and collaboration.
- Oversee all operational decisions for the Gainesville account and communicate ongoing performance updates with internal and external partners.
- Support the establishment of a positive, safety-focused, inclusive, and results-driven culture.
- Act as a senior-level liaison and brand ambassador, managing escalations and high-level communication.
- Ensure compliance with all regulatory, QA, and USDA guidelines, completing required documentation accurately and on time.
- Lead talent development initiatives, including performance evaluations, coaching, succession planning, and skills development.
- Oversee P&L, budgeting, forecasting, and financial reporting for the assigned account.
- Monitor market trends, anticipate operational needs, and support strategic planning.
- Bachelor’s degree in Business or Health Care related field, or equivalent combination of education and experience.
- Minimum of 2 years of multi-unit foodservice management experience.
- Experience managing 3 or more foodservice accounts.
- Proven success managing a team of six (6) or more manager-level direct reports.
- Experience overseeing multi-unit foodservice operations totaling $5M+ annual managed volume.
- Strong track record of driving customer satisfaction.
- Proven success working in fast-paced, unstructured, P&L-driven environments.
- Demonstrated ability to mentor, coach, and develop leaders and teams.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint), Outlook, email platforms, and internet-based systems.
- Willingness to participate in patient/resident satisfaction initiatives and programs.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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