Hotel Group Coordinator
- Make daily contact to potential customers via in-person visits, telephone calls and written correspondence
- Assist with internet prospecting and brand website opportunities
- Ensure that all functions/groups are adhered to according to contracts
- Coordinate with front desk staff and management the check-in procedures and room assignments for hotel groups upon their arrival date to ensure contract terms and requests are met
- Act as the onsite contact for daily and weekly property meeting room functions ensuring all their needs and requirements have been met
- Assist the Food and Beverage staff with room refreshes, serving lunch, and room turns
- Paid Sick Time
- Paid time off and anniversary day off with pay
- Paid volunteer hours Earn money for community service!
- Flexible schedules
- Worldwide hotel stays starting at forty-nine dollars per night
- Rate based on availability and property brand
- Free night stays at NCG Hospitality hotels
- Dedicated training and development with opportunities for growth
- Educational and professional certification assistance
- Health, Dental and Vision plans
- Virtual telehealth services
- Team Member Assistance Program with mental health resources
- TeleDoc confidential counseling
- Health and fitness monthly reimbursement program
- 401(k) retirement plan
- 100% match on the first 3% and 50% match on the next 2% of team member contributions
- Same day pay
- Catch Of The Day Program Earn money for helping other team members and guests!
- Everyone Sells Earn money for bringing in business to our properties!
- Referral program for team members
- Two-year degree or equivalent related work experience
- Motivated to maintain excellent customer service reputation
- Strong oral and written communication and interpersonal skills
- Strong attention to detail, organization and follow-up abilities
- Excellent customer service skills to include problem-solving and complaint resolution
- Intermediate word processing, database and spreadsheet skills
- Desire to contribute to a supportive and effective team
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