Government Consultant - Systems and Encounters Specialist

We are seeking a talented individual to join our Government Health Services Consulting (GHSC)team at Mercer, a Marsh business . This can be based anywhere near a Mercer office and offers a hybrid work arrangement, requiring a minimum of three days per week in the office.

As a Government Consultant – Systems and Encounters Specialist, you will play a vital role as a core team member providing expert insights on complex projects for clients, which are primarily state Medicaid and Children’s Health Insurance Program (CHIP) agencies and related state agencies responsible for Medicaid and CHIP fee-for-service and managed care programs. This is a great opportunity to join a global company known for its dynamic culture, excellent benefits, and commitment to professional growth where you can experience meaningful work alongside supportive leaders dedicated to your success!

We will count on you to:

• Learn and analyze how systems and processes function across different information technology domains
• Support structured assessments and audits, including Information Systems Capabilities Assessments (ISCA) and Encounter Data Validation (EDV), document findings with clarity and precision
• Analyze, validate, and troubleshoot encounter data across multiple systems to ensure accuracy, completeness, and regulatory compliance
• Contribute to client deliverables, presentations, and project documentation, taking on increasing ownership over time
• Manage the quality and timeliness of client deliverables, communicating regularly and effectively with project teams
• Collaborate with cross-functional teams to understand how regulatory requirements translate into system and data processes
• Engage and collaborate with stakeholders, including Medicaid leadership, providers, and beneficiaries, to gather feedback and inform program recommendations
• Become a trusted contributor on project teams by delivering accurate, timely, and insightful analysis
• Continuously build expertise in healthcare systems, data structures, and regulatory requirements
• Ask intellectually curious questions to drive data-driven projects and structured assessments
• Document observations, findings, and recommendations for improvement as needed

What you need to have: 

• Bachelor’s degree in Information Systems, Computer Science, Healthcare Administration, Data Analytics, or related field
• 1-3+ years of experience with healthcare systems, data and system analysis, or consulting
• Knowledge of Medicaid and/or Medicare policies, regulations, and program operations, including encounter data submission processes and regulatory requirements
• Familiarity with managed care organizations (MCOs), state healthcare systems, or other government healthcare programs
• Experience working with healthcare data systems such as encounter data, claims systems, or EHR platforms
• Proficiency in data quality assessment, validation techniques, and reconciliation processes
• Strong problem-solving and critical thinking abilities
• Ability to translate technical findings into clear, client-friendly insights
• Experience in a consulting, client-facing, or project-based environment
• Strong organizational skills with the ability to manage multiple priorities effectively

What makes you stand out?

• Hands-on experience with encounter data in Medicaid or managed care environments
• Experience with CMS, state Medicaid agencies, or healthcare consulting firms
• Exposure to system implementation or migration projects
• Ability to bridge technical teams and business stakeholders, presenting findings clearly to non-technical audiences
• Strong stakeholder management skills, including experience engaging Medicaid leadership, providers, and beneficiaries
• Strategic mindset with a track record of developing innovative solutions to complex challenges

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $68,500 to $137,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.