Security Officer -Lobby Information Desk

Job Description

Job Description

Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer - Building Lobby Information Desk in Phoenix, AZ , you will serve and safeguard clients in a range of industries such as Food/Beverage, and more. As a Front Desk Officer with Allied Universal at a food and beverage location, you will welcome staff and visitors, support access control and badging, manage sign-in procedures, answer phones, and monitor activity using computers and onsite systems. Your strong communication and customer service will help identify and report security-related concerns while supporting a professional lobby experience. Join a caring team that is agile, reliable, innovative, and driven by integrity and teamwork.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

DayTimeMon10:00 PM - 06:00 AMTue10:00 PM - 06:00 AMFri10:00 PM - 06:00 AMSat10:00 PM - 06:00 AMSun10:00 PM - 06:00 AM

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to employees, visitors, and drivers by carrying out Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities at a food and beverage location.
• Staff the front desk by greeting and directing visitors, verifying identification, issuing visitor credentials, and maintaining visitor and contractor logs per site requirements.
• Support access control by monitoring entry and exit points, answering phones and radios, and coordinating with onsite personnel for deliveries, pickups, and appointments.
• Respond to incidents and critical situations in a calm, problem-solving manner, including documenting events, notifying appropriate contacts, and assisting with response actions as directed.
• Monitor cameras, alarms, and other security-related systems from the front desk to help to deter unauthorized activity and report maintenance or operational issues through the proper channels.

Minimum Requirements:

• Be at least 21 years of age.
• Comfortable using a computer or tablet is preferred.
• A guard card and/or license is preferred.
• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

Requisition ID

2026-1555929