Medical Receptionist
- Team Trainings
- 401(k)
- Bonus based on performance
- Company parties
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- 10 days PTO
- Paid holidays
- Competitive compensation
- Career advancement
- Health insurance
- Performance-based incentives
- A friendly, interactive, and supportive work culture with awesome team camaraderie
- Greeting patients with a bright, friendly welcome that makes them feel instantly comfortable
- Collaborating with audiologists, patients, and families to provide top-notch care
- Creating personal goals for patients and cheering them on toward their progress
- Maintaining patient information in our system with care and attention to detail
- Handling patient intake forms and offering a little guidance with a smile if needed
- Checking in hearing devices and ensuring they’re ready and perfect for appointments
- Managing schedules with a cheerful attitude to keep things running smoothly
- Answering phones with enthusiasm to schedule appointments and assist current patients
- Collecting payments and providing receipts with a friendly approach
- Helping maintain a tidy and welcoming office environment (including stocking the coffee/snack station!)
- Performing basic tech duties like hearing aid cleanings, troubleshooting, and Bluetooth pairings
- Performing other miscellaneous office duties to keep the flow of the day positive and productive
- Experience in a customer service or healthcare role
- Strong organizational skills and the ability to juggle multiple tasks with a smile
- Quick decision-making skills in fast-paced situations
- An empathetic and caring demeanor – you truly want to make a difference in our patients' lives
- Excellent verbal and written communication skills
- Bonus points for experience with hearing loss or working in an audiology setting
- A passion for excellent customer care – you’re always ready to treat every patient with respect, care, and a cheerful attitude!
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