Senior Tech Lead - SRE

Humana
Phoenix, AZ
**Become a part of our caring community and help us put health first** Humana is seeking an experienced Senior Tech Lead for our Site Reliability Engineering (SRE) team. This role will champion reliability, scalability, and performance of our critical systems. The ideal candidate will demonstrate strong technical leadership, mentor team members, and collaborate across engineering and business units to drive best practices in reliability and DevOps. **Key Responsibilities:** + Lead SRE team initiatives focused on system reliability, automation, and operational excellence. + Architect and implement solutions to enhance availability, performance, and scalability of cloud and on-premises services. + Oversee incident management processes, ensuring timely response and thorough root cause analysis. + Develop and refine monitoring, alerting, and reporting frameworks; ensure actionable insights for service health. + Guide adoption of Infrastructure as Code (IaC) and CI/CD pipelines to streamline deployments and reduce risk. + Collaborate with software engineering and product teams to integrate reliability requirements into design and development. + Mentor engineers on SRE principles, fostering a culture of continuous improvement and operational rigor. + Establish service level objectives (SLOs), service level indicators (SLIs), and error budgets in partnership with stakeholders. + Manage on-call rotations, ensuring effective coverage and knowledge sharing. + Document architectural decisions, operational procedures, and incident retrospectives. **Use your skills to make an impact** **Required Qualifications:** + Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). + 7+ years of relevant experience in SRE, DevOps, or software engineering, including 2+ years in a technical leadership role. + Proficiency with cloud platforms (AWS, Azure, GCP), container orchestration, and automation tools. + Strong scripting and programming skills (e.g., Python, Go, Bash). + Deep understanding of distributed systems, networking, and security principles. + Proven experience leading large-scale incident response and postmortem processes. + Excellent communication and stakeholder management skills. **Preferred Qualifications:** + Experience in regulated industries (healthcare, finance, etc.). + Certifications in cloud or DevOps technologies. + Familiarity with observability tools (Datadog, Prometheus, Grafana, etc.) **Work-At-Home Requirements** + WAH requirements: Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense. + A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required. + Satellite and Wireless Internet service is NOT allowed for this role. + A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $106,900 - $147,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 11-16-2025 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. ​ **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our
Posted 2025-11-14

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