Finance Operate - Manager - Process Design & Reengineering Lead
- Lead the design of future-state operating models for Finance Operate engagements, covering people, process, and technology dimensions.
- Partner with Finance Operate offering leadership to identify, prioritize, and sequence transformation opportunities across Controllership, Treasury, and FP&A.
- Develop comprehensive current-state and future-state process flows incorporating manual steps, human interactions, and technology touchpoints.
- Align process designs with the five-phase delivery journey (Scoping, Transition, Delivery, Transformation, Continuous Improvement).
- Lead end-to-end process assessments on live Finance Operate engagements to identify inefficiencies, bottlenecks, and automation candidates.
- Evaluate technology automation options (RPA, AI, workflow orchestration) to address identified process gaps.
- Collaborate with technical architects to ensure process designs are architecturally feasible and implementable.
- Facilitate workshops and interviews with Finance Operate service leadership and delivery teams to capture process details and pain points.
- Build and present business cases for automation and process improvement initiatives to senior stakeholders.
- Serve as a trusted advisor to Finance Operate business leadership on transformation sequencing and investment prioritization.
- Supervise and mentor Engagement Optimization Analysts and Consultants, guiding process discovery, documentation, and recommendation development.
- Oversee implementation of approved process changes and track value realization against defined metrics.
- Stay current on emerging technologies, industry trends, and best practices in finance transformation and process excellence.
- Bachelor's degree in Finance, Accounting, Business, Industrial Engineering, or related field (MBA preferred).
- 7+ years of experience in finance operations, process improvement, service design, or management consulting, with at least 2 years in a leadership capacity.
- Demonstrated ability to facilitate workshops and structured discovery sessions with senior stakeholders.
- Strong process mapping skills with proficiency in Visio, Lucidchart, or comparable tools.
- Experience conducting gap analysis and developing prioritized recommendations for process and technology improvement.
- Excellent communication, facilitation, and presentation skills.
- Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
- Knowledge of Finance process areas: Record-to-Report, Treasury management, or Financial Planning & Analysis.
- Familiarity with automation technologies (RPA, AI/GenAI, workflow orchestration) and their application in Finance operations.
- Experience with managed services or Finance Operate delivery models.
- Lean, Six Sigma, or related process improvement certifications.
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