Senior Account Technical Strategist

Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world’s largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work done – from anywhere. Members of our team will tell you that we value diverse lived experiences, varied perspectives, and having the courage to take risks. Our teams are encouraged to learn, dream, and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Job Description

Senior Account Technical Strategist is responsible for assisting the sales team with in-depth technical knowledge of the company’s product, spotting opportunities and mapping business benefits to features and functions.. As a Senior Account Technical Strategist you will also be responsible for demonstrating the product capabilities to prospective TIBCO customers.

Duties and Responsibilities

• Work with customers to understand their business issues and formulate value propositions in the Analytics space

• Define Analytics solution architecture and elaborate on business benefits and return of investment

• Be creative in pushing the value of the overall TIBCO Analytics platform (initial focus on Spotfire, to be extended to Jaspersoft)

• Provide product expertise support to sales force (TIBCO SSG, VAR/OEM and Partners sales directors, Analytics direct and indirect sales, BDE) on the full range of sales cycles

• Deliver Spotfire presentations, demonstrations, workshops and manage and coordinate proofs-of-concept on real customer environment

• Work with Partners to transfer knowledge, build joint value propositions, and provide support as required during their pre-sales cycles

• Contribute to formal bids and invitations to tender

• Develop competitive knowledge and leverage in pre-sales cycle

• Keep up with industry trends and best practices

• Provide feedback to the Engineering, Marketing, Support, Field Sales and SC teams on value propositions, experiences, lessons learned, product evolution, etc.

Required Experience/Skills

• Desire to learn and train to become a Sales Consultant – Presales. Spending up to 80% of your time preparing for that 20% of time when you’re in front of the customer

• Minimum of 2 years of successful developer and customer support experience

• Candidate must be self-motivated, detail minded, organized and pursue excellence on all tasks

• Excellent communication and presentation skills, both verbal and written

• Ability to solve problems using a creative and logical mind set

• Knowledge of Analytics and Big Data concepts, technologies and architecture is a must

• Customer facing experience is preferred but not mandatory

• Ideally with past experiences at companies like Tableau, Qlick, MicroStrategy, SAS, Birst, Domo, MapR, InformationBuilders, and also SAP, IBM or Microsoft, Google, Cloudera, Hortonworks, Teradata/Aster, HP, EMC, but limited to their Analytics solutions)

• French mother tongue, fluency in English is a must; additional fluency in another European language would be a plus

• Ability to articulate the value of technical capabilities to different audiences

Education

• MSc in Computer Science, Statistics or Mathematics

About Us:

Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.