Entry Level Service Technician
- Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
- Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
- Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.
- Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.
- Documenting work performed on each vehicle on the repair order.
- Maintaining an inventory of normal Technician's tools not normally inventoried by the Service department as “special tools.”
- Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
- Providing an exceptional customer experience to drive loyalty
- High School diploma or equivalent
- Automotive technical training (varies based on store needs)
- General Mechanical skills, manual dexterity and able to operate power and hand tools, and other types of machinery
- Attention to detail
- Organization and follow-up skills
- Demonstrated customer service skills
- Knowledge of the automotive repair life cycle
- Ability to operate an automobile, including manual transmission vehicles
- Valid in-state driver's license, and have and maintain an acceptable, safe driving record
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