Client Services Representative

🐾 Join the Sahuaro Vista Veterinary Clinic Team as our Client Service Representative! 🌵

🌟 The Smiling Face of Sahuaro Vista 🌟

Are you a highly organized, compassionate, and energetic individual who loves animals and people? Do you thrive in a fast-paced environment and take pride in being the first point of contact? If so, we want you to be the heart of Sahuaro Vista Veterinary Clinic !

We are not just a veterinary hospital; we are a tight-knit team of strong individuals —4 DVMs and 8 skilled technicians—who are deeply passionate about patient care and committed to having fun while we work hard.

📋 Position: Full-Time Client Service Representative (CSR)

📍 Location: Sahuaro Vista Veterinary Clinic

💼 Schedule: Full-Time (Hospital hours are Monday - Saturday)

💰 Compensation & Benefits: Highly Competitive, commensurate with experience, plus a comprehensive benefits package.

🔑 Your Impact: What You'll Do

As our CSR, you are the first impression and the client experience coordinator . Your exceptional customer service skills are crucial to our success.

• Be the Welcoming Voice and Face: Greet clients and patients with a genuine, warm, and professional demeanor, both in person and over the phone.

• Master of Organization: Manage multi-line phone systems, schedule appointments efficiently, and organize patient records accurately.

• Client Liaison: Explain routine procedures, answer client questions, process payments, and coordinate communication between clients and our DVM/Tech team.

• Administrative Support: Handle admissions and discharges, maintain a clean and welcoming reception area, and manage inventory of front-desk supplies.

• Team Support: Contribute to a positive, collaborative, and fun work culture!

✅ What We're Looking For

• Experience: Previous experience in a veterinary or medical front office setting is highly preferred, but exceptional customer service experience in any field will be considered.

• Skills: Excellent verbal and written communication, strong organizational and multitasking abilities, and proficiency with veterinary software (or ability to learn quickly).

• Attributes: A positive attitude, a high level of empathy and compassion, strong problem-solving skills, and reliability.

• Passion: A genuine love for animals and a dedication to providing outstanding service to our clients.

🎁 Why Join Sahuaro Vista?

• A Supportive Family: Work alongside a strong, collaborative team dedicated to high-quality patient care. We value every member and support professional growth.

• Professional Growth: Opportunities for continuing education and development within the veterinary field.

• Excellent Benefits: Full-time employment includes a comprehensive benefits package.

• Fun Environment: We believe in working hard and celebrating our successes.

If you are ready to be the anchor of our clinic and bring your passion for service and animal care to an amazing team, we encourage you to apply!

➡️ How to Apply

Please submit your resume and a cover letter detailing your experience and why you would be the perfect "smiling face" for Sahuaro Vista Veterinary Clinic.

We can't wait to meet you and welcome you to the Sahuaro Vista family!