Store Shift Supervisor/Leadership Team Member
Job Description
Job Description
Benefits:
- Be part of a neighborly, community-focused team
- Career Growth & Advancement Opportunities
- Competitive Pay
- Pet-First, People-First Environment
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
- Deliver pawsitively exceptional, neighborly service by helping a pet parent pick the perfect toy for a lab who loves to fetch
- Show a fourth grader how to test their fish tank water, all while creating a fun, welcoming experience
- Support daily operations and help ensure a smooth, efficient shift
- Assign tasks and help team members manage priorities and time
- Assist customers with product selection and provide recommendations
- Process transactions, support the register, and handle returns or issues
- Place and manage special orders and online order fulfillment
- Reconcile cash drawers and complete end-of-day procedures
- Maintain a clean, safe, and organized store environment
- Step in to support the team wherever needed during busy periods
- Are a reliable, hands-on leader who leads by example
- Have strong customer service and communication skills
- Are organized and able to manage multiple tasks at once
- Thrive in a fast-paced, team-oriented environment
- Enjoy working with pets and people
- 2+ years of retail experience
- Strong customer service and sales skills
- Basic proficiency with Microsoft Office or similar tools
- Ability to stand, bend, stoop, twist, and move for extended periods of time
- Ability to lift up to 65 lbs
- Ability to climb ladders and perform physical store tasks
- Reliable transportation and ability to work flexible schedules (evenings, weekends, holidays)
- Must be 18+ years old and able to meet hiring requirements set by the local franchise owner
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