Clerk, Billing
Job Description
Job Description
We are looking for an organized and detail-oriented Billing Clerk to join our team in Phoenix, Arizona. In this role, you will play a key part in handling customer invoices, ensuring billing accuracy, and maintaining the integrity of financial records. This is a long-term contract position with a hybrid schedule (1-day remote), with an initial training period conducted entirely on-site.
Responsibilities:
• Generate customer invoices with accuracy and attention to detail, ensuring compliance with established procedures.
• Review and analyze customer accounts to verify accurate billing and resolve discrepancies as needed.
• Conduct data integrity checks and investigate any questionable items prior to finalizing invoices.
• Compile and validate revenue data, collaborating with team members to ensure precision.
• Create and revise manual invoices as required to meet unique customer needs.
• Research and address customer billing issues, including adjustments and credit balances.
• Process refund requests and billing adjustments in accordance with company policies.
• Utilize billing systems and tools effectively to perform tasks efficiently and with minimal supervision.
• Collaborate with team members to support ongoing improvements in billing processes.
• Adhere to company controls and procedures to ensure compliance with financial regulations.
• High school diploma or equivalent educational qualification.• Minimum of one year of experience in billing, accounts receivable, or a related accounting/finance role.
• Proficiency in Microsoft Excel and basic computer skills, including data entry and ten-key operations.
• Strong organizational and multitasking abilities with the capacity to prioritize tasks effectively.
• Excellent problem-solving skills and the ability to work under pressure to meet deadlines.
• Exceptional communication skills, both verbal and written, to interact with team members and customers.
• Ability to build and maintain positive relationships with coworkers and clients.
• Familiarity with financial controls and standards, including Sarbanes-Oxley compliance.
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