Water Restoration Associate Helper
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
- Performs water/fire/smoke damage and mold remediation repair as directed by supervisor to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, cleaning, light construction and demolition
- Sets up and monitors air movers and/or dehumidifiers
- May perform other cleaning duties (i.e., construction cleaning, fire/smoke/odor cleaning, mold remediation, carpet and upholstery cleaning, etc.) when part of mitigation or restoration jobs
- Reports any equipment malfunction to supervisor
- Reports any customer problems or damage to supervisor
- Completes assigned job tasks according to company processes while maintaining quality control on each job
- Assists Water Tech/Lead with work orders, checking routes for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.
- Performs water damage repair to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor
- Helps to resolves issues with customers, communicates customer issues, daily job activities with Water Tech/Lead
- Assists with taking pictures and documentation according to company policies and procedures.
- Experience in the restoration or construction industry not required but preferred
- Valid Drivers’ License and satisfactory driving record
- Good verbal and written and communication skills
- Good customer service skills
- Experience with using mobile software to enter data
- Can read and follow product label usage instructions
- Must be able to prioritize activities and meet deadlines
- Certifications are not required but preferred:
- WTR – Water Damage Restoration Technician
- ASD – Applied Structural Drying Technician
- IICRC – Institute of Inspection Cleaning and restoration certification
- Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
- Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
- Express or exchange ideas with others quickly, receive and act on detailed information given.
- For safety reasons, respirators, which are used in certain situations, must be able to seal to your face
- Use visual acuity to perform detail-oriented activities
- Be exposed to various inside and outside working conditions:
- The change of environment such as with or without air conditioning and heating
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