STR MGMT/e-COMMERCE SUPERVISOR
- Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness
- Interview, select and hire candidates to staff the on-line shopping department
- Meet the demands of product flow and create schedules according to guidelines
- Develop associates to meet the productivity standards and certify associates once they meet or exceed goals
- Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines
- Train associates on all functions and duties of the order selector and customer attendant roles
- Lead team in the planning, implementation and execution of e-Commerce’s initiatives
- Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales
- Assist in the analysis and response to the competitive landscape
- Ensure orders are filled with products requested or comparable substitute in a timely and effective manner
- Execute best practices to determine appropriate substitutions in the event of an out of stock
- Follow processes for streamlining collection of orders, products, checkouts and delivery
- Report inventory issues such as out of stock items to department heads in a timely manner
- Troubleshoot equipment and devices for e-Commence department
- Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs
- Report all issues with item shelf allocation to division KOMPASS team
- Monitor and control expenses for the department
- Ensure preventative maintenance is being performed on all equipment in the department
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
- High School Diploma or GED
- Any proven supervisory experience
- Any prior experience in the selection and hiring process
- Strong organization skills
- Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day
- Must be able to stand for extended periods of time and/or walk constantly
- Ability to stoop, kneel, or crouch several times per hour
- Proficient in Microsoft Office
- Excellent oral/written communication skills
- Strong leadership skills
- Bachelor's Degree
- Any experience with and knowledge of Point of Sale (POS)
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
Recommended Jobs
Oculoplastic Opportunity in Phoenix Metro
EyeCare Partners' partner practices in Arizona, (Desert Vista Eye Specialists, Nationwide Vision, and Arizona Eye Institute), are looking to build a relationship with a new oculoplastic surgeon! The…
Leasing Professional
As one of the nation’s largest multi-family and student housing community developers, The Dinerstein Companies has completed over 75,000 multi-family apartments and 44,000 student housing beds in 2…
Care Provider
Position: Independent Contractor working as a Care Provider (internally known as Direct Support Provider) for Respite, Habilitation, and/or Attendant Care. At BP Warriors Therapy, we are seek…
A&P Technician - MRO (Weekends)
POSITION SUMMARY Airframe and Powerplant (A&P) Technician in a commercial MRO setting is responsible for performing comprehensive maintenance, repair, and overhaul services on commercial aircraft …
Arizona Flier Delivery
Temporary Flier Delivery (NOT door-to-door)Person Needed (Phoenix Area, AZ) FLIER DELIVERY PERSON (OR TEAM IF 2 ARE INTERESTED) NEEDED TO DELIVER TO PHOENIX AREA SCHOOL DISTRICT SCHOOLS Dates: Augu…
Residential Maintenance Technician
Residential Maintenance Technician at Invitation Homes summary: CVWalletExtranet.Domain.Entities.JobShortDescription Who We Are Invitation Homes is a team of more than 1,400 associates who c…
Sales Associate
Body20 Sales Associate As a Body20 Sales Associate, you will be part of a dynamic team that positively affects the lives of studio members and staff on a daily basis! You will be a key player, con…
Field Engineer/Project Engineer
Pavement Preservation Group is the proud union of industry leaders—Cactus Asphalt, American Pavement Preservation, Southwest Slurry Seal, and Viking Construction. Our journey of excellence and commit…
Get rewarded for taking part in surveys
Turn your opinions into cash by participating in surveys. YouGov is trusted by brands and the media to accurately measure opinion. The results of surveys you take will feature in the news, and be us…
Orthodontic Dental Front Office
What sets our practice and team apart?Dr. Blacker’s vision is to share with others the experience of Life Smiling. In fact, it’s Our motto. “Experience Life Smiling” is not just straightening teeth b…